I visited the Richmond location. In my entire 55 years of being a customer I've never experienced so poor customer service. I was in the store as the only customer never was I greeted I was in the store for over 10 minutes before I had to ask the lady at the counter to help me locate the item in which I came to the store for she took a deep breath of frustration and she put her phone down and went to the cooler and tapped on the glass with her nails and her response was it's right here and then went back to her phone. I drove 30 minutes because of the reviews. I would never suggest this franchise to anyone regardless of how good the quality of the the food is customer service should always your...
Read moreHebert's is a fantastic Houston staple for great Cajun specialty foods. Stopped in on Saturday morning and received the same consistent friendly helpful service that I have been receiving from this location and the same dedicated-pleasant employee for over 20 years of shopping here. My go to favorites are the de-boned chicken stuffed with rice, broccoli & cheese dressing, boudain links, sausage on a stick, etoufee and many more. Love the taste of their food and will remain a loyal customer for...
Read moreFell in love with Hebert's Turducken (traditional) while living in Lafayette. So happy Hebert's is in Houston. We get a Turducken every year for Thanksgiving - and make gumbo with the leftovers (including the stuffing). Nothing is wasted. We all look forward to Hebert's turducken and gumbo (of course I cheat with Cajun Power's chicken gumbo mix).
All of Hebert's meats are great. Their marinated ribeyes, their stuffed...
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