ISOY HAIR BRAIDING — Local services in Houston

DO NOT AND I REPEAT DO NOT WASTE YOUR TIME!! I scheduled a 5:30 appointment after reading reviews for my daughter to have her hair braided. Epic Fail is the best definition of what transpired after. I followed up the day of appointment to confirm address and was told location had changed which was 25 min away versus original 5 min drive. Still I persisted with the appointment only to be requested to come an hour after my original appointment time, still I agreed as we planned to travel the following day. I arrived at the location for the time requested only to sit and wait an additional 35 min for the “braider” to show up. When informing Isabelle how unprofessional the entire experience had turned out she failed to apologize but offered snide remarks basically summoning up the occurrence to “ppl make mistakes”. I refuse to patronize unprofessional folks PERIOD!! It’s unfortunate I had this experience but the previous Reviews totally fooled me SO BEWARE! I’m unsure who was paid or benefited from the forgery of those reviews but my experience was not as such. So glad I didn’t have a deposit to dispute which was another thing she bought up after she failed to show for the scheduled appointment. An authentic apology could have prevented this review and quite possibly I would have let my daughter keep the appointment although I was extremely inconvenienced and disappointed. The audacity and attitude versus customer service and satisfaction totally rubbed me the wrong way!! I understand the power...

I do not usually leave reviews unless a business gave extra ordinary service or on the other hand gave horrible service. Well, ISOY hair braiding salon exceeded my expectations. I am willing to take this 5 hour drive anytime I am in need of braids. My appointment was last minute but easy to make because they are opened 24 hours. The salon was well organized and clean. The hair braiders help me make a final decision on my braids style (extra small knotless braids). They even convinced me to try something different (waist length braids). I am speechless about the final results of my braids. LOVE THEM!! In the pass after getting mico,twist, box, or knotless braids I needed some kind of braid relief spray and headache medication. There also was no such thing as sleep. But after leaving my appointment at ISOY, I have not needed braid relief or medication. I also was able to style my braids and sleep the first night after getting my braids. I recommend ISOY hair braiding salon to all my family and friends and even you (the reader). The staff takes proud in there work...

I can’t stress enough how kind and amazing Isabel is. I scheduled my appt for what I thought was for Saturday but it was for Sunday; her calendar ends on Sunday instead of Saturday so that threw me off. She didn’t have to but she did my hair on Saturday anyway!! She played a sermon/gospel music during the start and it’s what I needed. The service took longer than listed but she still remained nice and without a bad attitude. I’ve always did my own knotless but decided to treat myself for once and even got the small ones. God is pleased and so am I....