Pink Nail Lounge & Boutique — Local services in Houston

I have been coming to nail salon for about 3 years. I normally get a pedicure monthly and they do a great job. I have gotten my nails done there about three times. The first time i did Shellac but for some odd reason Shellac doesn't last with me and i have tried several places and companies. The second time I tried the dip nails. It was nice for about a week then it started to smear on my papers and lifting up. Last week I wanted to try the white powder nails since my friend got them done and it looked beautiful. I told the owner, I believe her name is Lily, and she said the white powder could get discolored and suggested to get regular acrylic overlay with white shellac over. I declined and she came back twice and said that is was cheaper to do the overlay with the shellac than the white powder and the color will look and last longer. Additionally, if something happen to shellac to come back and see her. I have little experience with overlay, shellac nails etc and she is the professional so I decided to try it My nails started to turn yellowish-beige 3 days later, I went back and she was not there but one of the ladies called her. I spoke to her and ended up in a 15 min argument with her. She said that she told me she cannot guarantee the color of the shellac and she asked me several times if i wanted to do it. I said you came to me several time, trying to convince me to the the shellac color and you gave your personal guarantee. She said I am hurting her feeling cause she don't lie to customers. What really took me over the edge is when she said I have been getting my nails done there for a while and should know what shellac does. I told her I have only gotten my nails done here three times, shellac done only once and it wasn't impressive. She then offered that they could fix my shellac for a fee. I bid them adieu. I truly disappointed in the poor customer service and the attempted...

This is absolutely the best service I have ever received and the prices are totally reasonable. My french tip pedicure and shellac manicure cost me less than $60! T.T. and Nam are masters of their craft, the salon is spotless and chic, and my nails are gorgeous.

One huge plus, is there is no language barrier here. T.T. took my reservation over the phone seamlessly, and they were actually ready for me when I arrived. I have experienced a lot of scheduling conflicts in the past at different nail salons. I love how clean the place is, and that everything they use is labeled and sterile/new.

T.T., who is also the owner, helped me pick out the perfect true shade of red for my shellac manicure. Her brother, Nam, was assigned to do my french tip pedicure. I have never received a more caring shellac mani. T.T. noticed that the last person to remove my shellac polish had used a drill. She informed me that this is uncommon and improper practice. Furthermore, she was able to remedy the awkward dip in my nails by applying more polish in the right places. My nails are so lovely that they look fake! Nam did such a perfect job on my feet that I am tempted to wear only open toed shoes from now on. He really took great care to make sure my toes would dry in time for me to slip on my heels and make a speedy exit. Besides the great nails, I also enjoyed the great conversation. Nothing felt forced, we all understood each other, and I was genuinely entertained the whole time.

It's very obvious that T.T. is the boss-lady. She was getting pulled in all different directions by her colleagues. Without missing a beat, she answered questions, greeted guests, directed her staff, and stayed calm and collected the whole time. Mad respect to the staff at Pink Nail Lounge for the hustle, the fantastic nail job, and the wonderful experience. I'll have to tell my nails to hurry up and grow so I can visit Pink Nail...

WARNING!!!!!! DO NOT GO!!!This place USE to be amazing. They HAD great nail techs that catered to your needs the manager Lili has always been rude but it had nothing to do with her nail techs. NOW they have all quit and they have a whole new staff the products have gotten cheaper and the man doing my nails argued with how my nail should look. I showed her a picture of my nails that were done THERE before (mind you it was a year ago) I loved how they did them so I showed her a picture of the set I wanted (ombré) and the manager Lili said they don't do that there I only can choose from the two options they have and she also said a lot of customers come in here with pictures of what they want but we don't do that here you only choose. I said wow that's crazy this picture of these nails were done here. There were other customers waiting she didn't care and left the one guy (who sucks) to do everyone's nails while she sat watching tv. My nails looked so bad I was so upset he cut three of my fingers so I went to another nail shop the very next day and got them fixed and done by professionals. I also set an appointment for 130 she forgot I didn't leave...