Texas Children's Legacy Tower — Local services in Houston

The night shift ICU at this hospital has proven to be the most distressing and unsafe environment imaginable. I urge every parent: under no circumstances should you leave your child alone in this unit. Conduct thorough research, ask questions, and remain vigilant—because some of the nurses’ repeated and serious errors can directly endanger your child’s life.

The moment a parent raises even the slightest concern, the response is not care, empathy, or investigation—but immediate intimidation. Security is called not for safety, but to silence families, to discourage any interference, and to create an environment where staff can act without accountability.

This culture of fear is deliberately cultivated—so that if a serious incident occurs, families are too intimidated to speak out. It is not just unprofessional—it is inhumane.

My personal experience has been one of fear, distress, and emotional trauma, with no peace, no assurance of safety—only constant anxiety. Instead of allowing parental involvement, they would rather remove you entirely from the premises, leaving your child emotionally abandoned, even when that child has no one else but their parent.

This is not isolated misconduct—it is systemic. There is no trace of humanity in this ICU team’s conduct. Staff protect one another’s mistakes through silence and coordinated denial, forming a barrier against accountability and patient advocacy.

When they forcibly separated me from my son, he was clinically stable. In the 25 hours since that decision, his condition has worsened. That is a direct consequence of this unjust and inhumane separation.

This is not just a moral failure—it is a violation of basic human rights and a clear breach of patient rights. It is cruelty, plain and undeniable.

How can individuals who treat a concerned parent—asking only for transparency, safety, and basic decency—in such a degrading and punitive way, still call themselves caregivers, or even human?

This is a crime. And it must not...

Been here for the past 3 weeks!

Our of our stay I’ve only had 4 good nurses

Nurses Change almost everyday so no one can really say if baby improved or not only based on test and X-rays. But physical and sedation weaning wise no one can ever have a clear answer unless mom speaks up.

If you plan to have your child here make sure you stay with them the whole stay here and make sure your baby/kids get the best care, I cannot imagine how he would be watched if I wasn’t here.

Weekend is like a ghost town for nurses to check on patient, baby has been sitting in Poopy diaper for the past two hours cause my nurse is busy somewhere else. I informed someone and I have to wait for my nurse to get done.

The nurses hospitality towards family and patient is horrible, you’ll only get a few good nurses so make sure to speak up to the charge nurse.

Nurses stay on their phones, or disappear for most of their shifts.

My baby was waking up from a nap and I was trying to calm him down and the cleaning lady came to change trash cans and my baby was asleep already and she told me if he’s asleep I don’t need to stand there that in need to go sit...

Legacy Tower 5:15 PM-5:25 PM July 2nd, 2025

Due to the desk on floor 9 being closed, I was directed to get a wristband issued downstairs. The machine was broken and they were not able to issue a wristband. My infant granddaughter is at the end of her life and because of broken equipment, lack of compassion and empathy from security; my son had to leave his dying daughter to come downstairs so that I could gain access to upstairs. There has to be a better solution. Parents should not have to leave their sick and dying children to allow family access. To security officer Allen, thank you for the lack of compassion and empathy you showed at such a...