The Children's Place — Local services in Houston

I'm a grandmother I came to your store to return some gift items from my granddaughter's birthday presents.At, first I was told by the salesgirl Gabby,that I could exchange it.So,after looking around and finding items she could wear,came back to register manager (Hispanic lady)told me I could only exchange it for the same items.Then she didn't have the items available??She then begin ignoring me and waiting on other customers??I fell I was treated disrespectful I even call customer service they gave me no alternative.I ,then went to Children's Place in Meyerland Plaza ,and your manager Anna was so helpful and resolved the problem!I will Never shop at gulfgate location again!The store was messy no customer help to assist you items not available.This store needs new help it's clear that these employees don't care or promote your business.And.when the Manager doesn't care ,it shows in Employees??Also,Peppa Pig backpack supposed to come with removeabl e lunch bag it wasn't included so I called Roman manager at Meyerland Plaza he said it did come to there store with backpack???Why advertise it???.Pls.improve your...

All these employees and only one working the cash register? The price scanners NEVER work! I went to buy ONE item. I waited 45 minutes because ladies had their kids hold their spot and then price check EVERY ITEM!! Then decide they didn't want it so the cashier had to go back and void half of the stuff! They should have one register for price checking. It's so ridiculous!! The lines are always so LONG! The store is so hot!!! They need to fix it for opening again after closing it for a long time.!!! My son had to use the bathroom he was crying he is little. Employees didn't care I said I'm buy clothes please it's an emergency. NO!!! After waiting in the long line I left everything and took my son to HEB to use the bathroom. I went to heights so friendly and way nicer!! ** 7/29/19 I went to buy school uniforms my kids couldn't try them on because BOTH dressing rooms because they have alot of boxes of stuff that needed to be on put away! They said I can go to a corner and try on the clothes. Really?? Letting my kids undress in public??? That's wrong!!! They need to do something about...

Just know that if you are trying to return something and you have the store manager PAULA she will be as rude and confrontational as possible her attitude towards you will be extremely racist and demeaning i asked for a exchange and her customer service was very very bad and hurtful! She looked up my receipt online since i used my credit card & said she would return one of the shoes (wrong size) but not the others i did her job basically put back the tag on the size hanger i also cleaned the bottom of the shoe ill upload so y'all can be the judge of them and she said the shoes were worn and dirty but the fact that the issue was the size how does that even make sense of my kid using them or wearing them as she claimed, she also continued saying well give them to someone else another of your kids assuming i have many children because i am hispana!!! demeaning my dignity. She also said to my husband i was a liar and while trying to work on the exchange she was on the phone talking about how time consuming it is for her to do that or do refunds definitely very disrespectful and...