Don't bother with other dress stores. This is the only one you need. Found myself in the unfortunate predicament of having to go prom dress shopping with my wife and daughter (FML). After striking out at another dress shop in Laguna we made our way to HB in the hopes of "finding the one". The ownership at Cason was so kind and inviting - we showed up near closing time and explained we traveled a far distance to Laguna and then to HB - they found it in their heart to allow us in and didn't rush us or make us feel we were an inconvenience (which we were). Unfortunately these days quality customer service in the retail setting is a thing of the past - the staff and ownership restored my faith in retail humanity, they went above and beyond and were all truly wonderful. They took time to assist my daughter and allowed her to try on numerous options even though we were holding them up from going home. My daughter found the dress of her dreams. Thank you...
Ā Ā Ā Read moreThis was my daughterās second trip to this store and my first. The first dress my daughter purchased for Prom last year was gorgeous! We also LOVE the dress we purchased yesterday for Prom. It compliments her skin and figure so well! The staff was so welcoming, professional, attentive and kind. I was really in awe at the quality of the fabrics. My daughter and I had already been to a couple stores and had a dress she absolutely loved and was planning on buying. However, after we saw the Cason Couture fabric and style it was very apparent that the quality was so much better. It is the go to shop for most of the girls at the Huntington Beach high schools for dances and now I definitely understand why. The owner was awesome and was super sweet to us. Thank you for a great...
Ā Ā Ā Read moreI am very big on supporting small businesses and especially now because they need the help more than ever. I purchased a dress online, got it, beautiful dress, just didnāt fit right. I didnāt find anything else that I wanted to exchange it for. I called and tried to return it, Kelly Cason (the owner) told me I could not return and only exchange it. I was forced to go into the store and ask her face to face for a refund, which she begrudgingly gave to me. Her online refund policy stated that I could return āan unworn and tags still attached dress before the 30 day markā. When confronting her about this, Kelly was unaware of the...
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