Hyperbees - Huntington Park — Local services in Huntington Park

Black Customers Not Welcomed at Hyper Bee Alludes Older Blonde (dyed) Korean Lady

Sadly I have to report that if you are BLACK or AFRICAN AMERICAN there is a 9 clothes try-on-limit. But if you’re Korean like lady with blonde hair (working the front desk) or the customer who was shopping us; you get an unlimited amount of try-ons. (This is not a High-End boutique or even close to the quality.)

For context, me and my sister (both young and black; different shades) went to Hyper Bees July 5th to shop. My sister went another day (around graduation) to get her graduation dress and the Hispanic lady who does the lives was much nicer and not discriminatory. The Hispanic lady didn’t mention a try-on limit the first visit.

But on July 5 the Korean lady with Blonde hair (dyed) was there. And she told us after our 9th try-on that there was a 9 clothes try-on-limit. But another customer (Korean) and her boyfriend (also Korean) had an unlimited amount of try-ons. After trying on a little under 20 clothes, the Korean Customer said “should I try on more?” The Korean Blonde Lady was super friendly to the Korean Customers talking and laughing with them but made no effort to speak with us (Young + Black).

I’d never shop here again after my interaction with that older blonde (dyed) Korean lady. Again the Hispanic girl who does insta lives was great. That Korean Lady should definitely not be working in customer service.

Also many of the clothes are see-through, and over-priced single lined Shein, Fashion Nova, Cider type of clothes. Definitely could just get them online for cheaper and without the racist...

I am writing to express my dissatisfaction with a recent experience at your store regarding customer service. During my visit, I sought to exchange two items that did not fit, and although I no longer had my receipt, I clearly stated that I did not want a cash refund but rather an exchange for different items.

The cashier I interacted with was unhelpful and seemed unfamiliar with customer service practices. Despite my repeated explanations that I was looking for different styles, she continued to insist that an exchange was not possible due to inventory issues. When I asked to speak with a manager, she identified herself as the owner.

This experience was frustrating, and it reflects poorly on your store's commitment to customer service. I urge you to address this issue and ensure that your staff is equipped to assist customers effectively in the...

This shop is SO mediocre. 😭 It's not worth your money because they simply take items from Shein and AliExpress, add their logo, and sell them. 😕 I would recommend not coming here, especially for my plus-size girlies! They only offer sizes XS to M and rarely have a large. This shop is essentially drop shipping with poor-quality clothing. Save yourself time and money by shopping online at places like MandyCrimson or Vinted instead. I usually leave honest reviews on my other account and am generally positive, but this shop just doesn't cut it. The only good aspect is their customer...