I am writing to express my extreme disappointment and frustration regarding my recent order from your restaurant. I had placed an order for delivery due to the excessive distance, relying on your delivery service to bring the food to my doorstep. However, not only did I not receive the product I paid for, but there was also no attempt made by your establishment to contact me and offer an apology or a resolution.
It is deeply disheartening to experience such a lack of loyalty and trustworthiness from a restaurant I had chosen to support. I entrusted you with my hard-earned money, expecting to receive the food I had ordered, only to be left empty-handed and feeling cheated.
I demand an immediate explanation and a full refund for the amount you charged me without delivering the promised product. Your disregard for customer satisfaction and failure to provide a basic level of service has left me with a negative impression of your establishment.
I hope you understand the impact of your actions on your reputation and the trust of your customers. It is crucial for businesses to maintain transparency and integrity, especially in the realm of online deliveries, where customers rely on your reliability and commitment.
I expect a prompt response and resolution to this matter. Failure to do so will leave me with no choice but to escalate this complaint and share my negative experience with others through appropriate channels.
I look forward to hearing from you and resolving this...
Read moreIt is hard to find restaurants or street spots that have tacos dorados specially made from Papa or frijoles. This place has not only tacos dorados but they are good! Not greasy, not sawgy but dry and crunchy.
Better than Tito's tacos!
The price is perfect for what they are. Special of four tacos for $6.99. They come with cabbage and pickled red onion. They also gave me a console, don't know if it comes with it but a big plus if it does. The red salsa is Chile de arbol and warming it's spicy 🔥.
The only other thing I would like would be a Chile toreado and...
Read moreMy mom works at the one in Huntington Park and ahes really hard working and the food is absolutely amazing my favorite are the tacos de birria they are so good but I also like their burritos. If your reading this review when you go with your family you should order tortas they are so good and for the little kids they have a kids menu and everything on it is very good! I love everything about...
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