Goodwill Houston Store & Donation Center — Local services in Huntsville

Good Afternoon. 11.29.2021 @ 3:00pm I had picked up a set of cusainart pots & pans, skillets with lids, each priced individually in sets & put them in my cart a few min ago. I got up to register & a man came up to my cart claiming they were his .. & took them out of my cart as I was in process of giving them to the clerk to be rung up. I asked if this man worked there. I was told no. I spoke to all 3 mgmt .at the same time. & they refused to get my cusainart pots & pan set back. B/c they said that this man who was very rude & took them from my cart is in their store in huntsville all the time.. & he" collects " items he wants to see how much he can resell them for & half the time he doesn't purchase what he collects. Same said man.. I asked if they were his & he told me "No" as he watched me load them into my cart. Now mgmt. All 3 are not good mgmt. ! I'm Sorry!! 1st of all, if I'd put items into my cart, then I had every intention of purchasing all items in my cart . But because this man was a " friend" of one of the mgmt. Persons' they refused to get my pan/ pot collection set back. I asked for corporate # & was told it was on the wall near register. Yet it wasn't. From 1 very disgruntled customer!!! Right is Right & Wrong is very Wrong!!!! & I spend alot of $ on their merchandise every time I visit which is about 2-3 times a mth. & I drive from...

I always loved our goodwill in Huntsville, Texas. The managers and staff are top notch. However today , one employee has made the shopping experience there horrible. My husband picked up 3 bags of jewelry for me. One had two broken necklaces that took up 2/3 of the bag. I pay $29.99 per bag. Today when I returned I thought they would do the right thing and at least let me exchange it.. I was basically told you get what you get. I don't know who this skinny boy was but he was very unprofessional. He needs to go to some classes on management skills if he is going to run anything. He told me all the bags were like the one I got. I have bought around 30 bags and NEVER seen such a mess. I did become upset and he told me to leave. Then he acts like he is calling the law. He is going to ruin that store . At least the bag should be marked junk jewelry if it is junk. Thanks for letting me vent. It has been...

So I went to goodwill today to pick up an AC cord that I had previously called about, and was told that it would be held for me under my name. Went to browse around while I waited I found a samsung tv on sale sticker price for $3.99 someone priced it wrong but not my fault. Instead of honoring the price the MANAGER OF THE STORE, rudely took the tv from my hands and argued with me very unprofessionally and got very rude along with the employees that were on duty. Finally the higher up came to the desk and argued with me until finally it was confirmed that the tv was priced at $3.99. Then they were so quick to apologize and say how sorry they were. Basically I had a very bad 45 minut experience with this particular store. I do not...