Target Optical — Local services in Hurst

I went here to get a new pair of glasses but wanted them shipped to another target location and had thought everything was fine. Turns out this target shipped them to another store without any of my contact information, so when I called my local target they had told me they have had my glasses for over a week already and because there was not contact information they didn’t know who to call. THEN, when I went to pick up my glasses they weren't the right ones at all. They where the exact same frame I had already had just with a new prescription. When I called the hurst store to ask for info on why this happened the person who answered didn’t give me any information and told me that I had ordered the exact same frame as before even though I knew they weren’t what I ordered. I finally went to my local target optical and that’s when they informed me of the hurst employees errors and I was finally able to order the right pair of glasses that I had originally wanted this whole time, I’m now waiting another 2 weeks for the correct glasses. Over all this has been the most annoying target optical experience I’ve had to deal with and although the service was alright I just wish I didn’t have to jump through multiple hoops just to get the right...

first off - the eyemotivate office connected to this Target is AMAZING. professional staff, personable doctors, 10/10...

yesterday I had the pleasure of visiting this Target Optical in Hurst, and I was absolutely blown away by the exceptional service I received from Edith and Jay. from the moment I walked in, they were both incredibly welcoming and made me feel comfortable throughout my entire visit. what truly impressed me was their empathy and understanding. as someone with a disability, I sometimes feel apprehensive in new situations, but Edith and Jay went above and beyond to ensure I felt at ease. they were patient, attentive, and took the time to address all my questions and concerns with kindness and respect. their expertise and professionalism were evident as they helped me find the perfect pair of glasses. they offered helpful advice and guidance, making the whole process a breeze.

thanks to you, Edith and Jay, my experience at this Target Optical was truly exceptional because of you.

their kindness, patience, and commitment to inclusivity made a lasting impression, and I wholeheartedly recommend them to anyone seeking...

I went there thought it was there same place for eye exam but it wasn’t. However, one of the young ladies at the store walked me to the door and gave me direction where to go for eye exam. I walked back to the store to pick out new glasses.

The same two young ladies were at the store. Karen was one of them .. sorry .. I didn’t get a chance to ask for the name of another one. Both of them were very nice and polite.Overall both of them made my time at the store felt very comfortable. They gave compliment when I tried on my favorite color of the frame although it was from kid section. ;)

Karen helped me set up my account and explained detail of how much for my insurance coverage as well as the promotion at the store. She also checked if there was other color of the frame that I like. She made sure that each pair has the correct type of lens I preferred. She took measurement and explained how it would work. I really appreciate her hard work as normally optical store would just add everything to make the...