THE DYNASTY | DESIGNER BOUTIQUE | MALL AT PRINCE GEORGES — Local services in Hyattsville

A few of my friends decided to get some things printed last minute for a trip. We shopped in the mall and had quite a few bags. Somehow another customers bag got mixed into ours and we werent notified until after we were already in another state. Not sure what happened to the shirts between the time we left from the mall til the time we returned back home but I was sent a very nasty message by one of the employees stating that if the bag of misplaced shirts weren't returned then they would charge my card for the price of the misplaced shirts of another customer.... It's illegal to charge someone's card or save their card information after the fact of purchase. They handled this situation very unprofessionally and I will never do business with any company that is okay with committing fraud to make a customer pay for an item that 1 didn't come from them, 2 not my responsibility to make sure they have, and 3 didnt take myself. I have screenshots of the full conversation and I wouldn't recommend anyone to deal with this...

Amazing Customer Service!

I am a small business owner. When I came to The Dynasty Mr. Trap was Very helpful from the start. I am usually one who strays away from black owned businesses due to bad customer service. But this one has brought back the fire of faith in my community. It is obvious that the owner is very passionate about his work. I have overheard him and his staff having deep conversations with it’s customers about making their communities and businesses better.

I saw him help out a single mom that had 3 bad kids running around. Some people in these reviews seem not to be used to an owner being honest. I have frequented the Dynasty many many times and it’s always a great experience.

I am BAFFLED by the negative reviews here, it makes me question if they were even at the right location. The Dynasty is an amazing BLACK OWNED business. If you are passionate about your community, ALIGN YOURSELF WITH...

I don’t understand how people can be so negative about everything, I can definitely say that I had a good experience, I had some shirts printed and it was absolutely awesome, the girls had patience and even helped me decide which pictures would look best on each color of the shirts I wanted and the shirts were ready at the time they told me they would be so I was able to do the rest of my shopping and not worry about waiting for them, I’m definitely going back to use their services, I am a proud supporter of...