Pumkinfish — Local services in Indianapolis

Horrible experience at this place. Bought a gift for one of my friends who had never visited before. Unfortunately tripped right outside the door of the garage and the glass outside the candle broke. I had JUST bought it. Splintered into so many tiny pieces and cut myself checking it/opening it to make sure it was ok on accident. Literally rushed back into the place (bleeding) while they had closed one minute ago and talked with the man who has JUST sold it to me. He curtly told me they do not accept refunds or exchanges (was never told this during checkout or is on receipt I received) and that I could just break the rest of the glass off to salvage the candle instead. He said he could do nothing without his manager. So, you “manage” a store by yourself but have no power? Horrible service. He gave a quick sorry and then turned around. Will never buy from again and tell others to steer clear and support other local, more understanding...

I have no issue with the place or the products. But had one of the most rude interactions with a sales lady. My daughter was picking up shower steamers and smelling them and putting them back in their container. She wasn't being destructive at all. The older sales lady, with major entitled vibes told me she couldn't smell them anymore in case they got broke. None were broken, I would have bought something if she did break it, and I am hyper vigilant about her being respectful of others things. I would not bring a child there as "it isn't a toy store." She was just very rude with her approach. There were so many ways to be nicer. Be kinder, it's not that difficult. Won't be purchasing anything from there again, which is sad as I do like their products. But I won't support people who think it's ok to treat...

I bought catnip bubbles that did not work at all (they sink super fast, way faster than normal bubbles, giving my cat no time to even see if he likes them) and they wouldn't let me return them!! That's unethical to me. They clearly sell low quality, cheaply made, overpriced, kitschy goods and are only looking to take advantage of their customers. To me it's straight up bad vibes to sell products that do not work at all and then to not let customers return them. I would give zero stars if I could. I recommend Homespun for your gift needs/fun item shopping instead (super close location-wise and waaaay...