Pins Mechanical Co. — Restaurant in Indianapolis

RAGE

Never coming again on a weekend! They'd do better to have SCHEDULED TIMES WHERE PEOPLE CAN DO THE ACTIVITIES THEY SIGNED UP FOR!

FIRST COME FIRST SERVED IS NOT WORKING ON THE WEEKENDS.

We signed up for the wait-list to play patio pong at 6:55p! We signed up for the wait-list to bowl at 8:30p, and I stood in line for 55 minutes to do so.

NO ONE WAS PLAYING PATIO PONG FROM 8:45P - 9:15P! I SPOKE TO THE FRONT PEOPLE AT 8:50P and told them I was on the wait-list and I have 8 people with me. Front guy says wait TWO MINUTES and it'll be your turn. FOUR MINUTES LATER, they haven't handed me the pong balls yet. They say wait THREE MORE MINUTES then it'll be your turn. As three minutes expire, he's about to hand me the pong balls, but says that my name is ready for bowling too.

We've now waited 3 hours to patio pong, and I've been waiting in your face for 10 minutes and now you're asking me to choose between the two, when you tell me that the wait for bowling was 90 minutes, that's 10pm! Not 9:15-20p ! If you would've handed me the pong balls 5 minutes ago we wouldn't have had this problem, and we would've had time to do the activity that we waited the longest for. 🤦🏾‍♂️. We DID NOT get the chance to patio pong and this is what I signed up for first.

PLEASE CHANGE YOUR SYSTEMS! YOU'RE MAKING PEOPLE WAIT UNNECESSARILY WHEN INSTEAD, IF YOU HAVE SCHEDULE TIMES THAT PEOPLE SIGN UP FOR, then things would have to run...

I had the pleasure of hosting our company holiday party at Pins Mechanical Co., and I couldn’t have asked for a better experience. From start to finish, everything was seamless and enjoyable. Meredith Trask is fantastic to work with—she is incredibly organized, attentive, and ensures every detail was taken care of. Her professionalism and dedication made the planning process a breeze. Throughout the evening, Connor Ice went above and beyond to ensure our group was well taken care of, providing exceptional service and making sure everyone had a great time.

Pins Mechanical Co. itself is the perfect venue for a fun and relaxed event. The lively atmosphere, with its mix of games and entertainment, kept everyone engaged and entertained throughout the night. The spacious layout offered plenty of room for mingling, while the drinks were delicious, adding to the festive mood. The variety of activities, from pinball machines to duckpin bowling, made for a truly memorable event, and everyone in our company had a blast. I highly recommend Pins Mechanical Co. for any event, and I’m grateful to Meredith, Connor, and the entire team for making our holiday party a...

I really wanted to be impressed with this place, but I probably wouldn’t go back. Beautiful facility, cool concept. Drinks are okay, but a bit overpriced. My peeve was that our bartender seemed miserable to be there-or at least to have us there. We came in pretty late in the evening, but the place wasn’t crowded much at all. Basic manners just didn’t exist, even though I tried to go out of my way to be kind/patient, as I know the service industry can be tough. I wasn’t even comfortable sitting at the bar anymore by the second time I thanked her and paid for the group I was with-literally just had a card reader sat in front of me with no words, which she didn’t bother coming back to pick up (awkward in itself because I didn’t want to leave the device laying there unattended either). Our group decided to go outside at that point to the balcony, but it had just rained, so every seat was soaked, which wasn’t super great for a girl at the end of the night in heels. Overall, there are simply better places to go and spend your money with a friendlier/more...