Walgreens — Local services in Indianapolis

JUNE 27, 2019 at 8:49 p.m. I checked out at Walgreens and had a question for the cashier about my transaction. He was very indifferent and did nothing to try and answer my question. He spoke so low that I could barely hear anything that he said (and I hear just fine). It was though he was "to cool to speak." I asked to speak to a manager to further assist me. He replied, " OK but it may take awhile because he might be busy. " I replied 'OK" and waited patiently. The manager did come right out and answered my question promptly. The cashier however acted as though I was bothering him for asking a basic question. As a business owner in the Indianapolis, metro area, I realize that quality, courteous service should ALWAYS be a mainstay at any company. Either the training at Walgreens is severely compromised, or this employee slipped through the employment vetting process. All That being said, I would like this issue addressed as I will take my business elsewhere if this type of insufficient performance continues to manifest in Walgreen's...

I’m disappointed with my experience at this location. I visited twice to pick up a single prescription, and both times I faced delays. During my first visit, I was told it wouldn’t be ready for an hour, which was understandable given how busy it was. I decided to come back the next day, expecting the prescription to be ready, but it still wasn’t.

The second visit was especially frustrating. After being told it would only take a few minutes, I waited patiently on the side. Instead, it took 15-20 minutes. The lack of communication was disappointing, but what stood out most was the unprofessional behavior from staff. As I walked up to ask for an update, one of the employees began closing the gate while I was still waiting to be helped.

The overall experience felt disorganized and inconsiderate. Better communication and professionalism would have made a...

Don’t use this pharmacy. It took them five days, yes FIVE to fill a prescription for a very common antibiotic. I called and called. Each time I would get a “sorry the pharmacist is on another line.” No option to leave a message. The longest I waited was 45 minutes. Thankfully, I must not have had a sinus infection since it resolved itself in 48 hours using over the counter meds. Had it not resolved I would have had my prescription moved elsewhere. I have now been trying to call them to cancel the prescription and can’t get a hold of them. It shouldn’t be this difficult to get ahold of a pharmacy, or at the very least leave a message. Does anyone work here? Go to another pharmacy, don’t waste...