HCA Florida Citrus Hospital — Local services in Inverness

I still get tears in my eyes thinking about my birthing experience and the nurses care during it all. I was admitted here for an induction, after arriving thinking my water had broke. I had high BP and our baby was projected to be big (he came out as 10lbs!) I ended up having a c section due to failure to progress (it was completely my choice to ask for a c section), despite attempting to push for 2.5 days (both the day before my due date). “Little” bugger wouldn’t budge, my contractions weren’t strong enough, and it was getting worrisome since we were well over 24 hours of my water breaking and no progress made. I was exhausted and defeated, so I asked about options for a c section. I stayed at this hospital for 5 days. Met countless nurses and two different doctors. Met the anesthesiologist and c section team. My husband and I are quite strict with having high standards when it comes to certain services. We were skeptical going to this hospital because of our lack of being impressed from our ob office. (Nurse Christy and Ronnie are GREAT though). BUT. We still agree that it was the best decision we ever made, not once did we have any negative feedback. I was terrified for my 1st birth. I wrote out a detailed birth plan and the nurses and doctors took it very seriously. There were even a few times my husband walked by their desk and overheard them discussing my plan with the doctor or nurse shift change. They were impressive with their knowledge and tricks to help progress labor and move baby around. They showed my husband how to support me during contractions. One of the nurses even took a photo of him assisting me during pushing which I loved. During my c section, the nurses offered to take photos and videos and I couldn’t be more thankful to have these forever memories especially how tired I was while also being loopy from the drugs not recalling much. The nurses, every single one we met were all so incredibly generous, selfless, over the top supportive, judgement free, compassionate and completely invested in being a true nurse. This was our first child, so maybe most hospitals are like this? But our nurses made us feel safe when we were at our most vulnerable and exposed. They not only did “what nurses are supposed to” or what you would expect of them, but they did it with true passion and ease and always went above and beyond. No matter how many times we called for them or asked for things, they never seemed bothered to help big or small. The food at the hospital is surprisingly good too! My birthing experience didn’t go as I had hoped, everything I wanted to avoid had crossed my path. But I find I’m not mourning the birth story I got vs what I dreamed of as much as I expected, because the nurses made our experience so positive and memorable that I get happy tears thinking about all of them. They will forever hold a place in our heart. I would 100% give...

First time I brought my husband to this hospital I signed him out ama because they were not going to transfer him. He needed to be transferred due to the hospital not having a surgeon who could flush out a massive infection in his pointer finger from a spider bite. They said that the hospital didn't have any doctors with the capability to do the procedure without nerve damage. I brought him to shands. This hospital was a waste of time.

When this hospital was named citrus memorial, one of the staff took controlled medication from an er patient who was being transferred to a psych hospital due to an allergic reaction. The patients bag and medications were found in a staff only can open with electronic key card supply closet. Complaint filed. Never went back.

Fast forward to current name and time, the nurses did what they could to help you. But the PA and the doctor couldn't even bother to read any notes on file, nor taped to the door! They didn't listen to me about my problem I have gastroparisis. They took scans, labs, gave me opioids and then discharged me with a laxative. I say that they didn't listen to me because I told them I had rectal pain and couldn't pass stool. Insurance wasn't showing as active and I could not go to the primary care doctor yet. Opioids can cause further constipation, however they thought it would help with the pain. Aggravated, still in pain, unable to pass anything after 2 at home enimas over the last 48 hours. I went directly from HCA, to Crystal River's new named 'Tampa General'. Told them I don't want painkillers, I want to have a bowel movement and not hurt. What 'Tampa General' did- Labs---elevated white blood cell count Administration of broad span antibiotics Labs----attempt to find out where the infection is Fluids------dehydration Scans-----they have no access to HCA imaging and they wanted a Ct with contrast which HCA didn't do! !!! DIAGNOSIS BY EXAM, WHICH I ASKED ABOUT AT HCA !!!!! Hca didn't do it. Given lidocaine gel to help bowel movement. Able to before discharge. Prescription for a lidocaine gel to help with pain.

Why did HCA think morphine was the answer? Why did HCA not think an exam would be needed to assess how best to help the patient? Why couldn't the Physician Assistant at HCA read the notes on file? It's not my fault I am more comfortable with females, as it is also patient rights to request a same gender baby sitter for exams. Why did the PA not come in with a female? Then the call for feed back. I'm sorry to the female who got that, I hope you understood why I was aggravated with HCA. Also no I don't want a call back or anything else. I have enough flaming hoops I have to do backflips through....

The hospital was exceptional, so was the attending staff. All the Doc's were great except the head surgeon in cardiology. The head surgeon was on vacation when my hubby had his surgery. Another Surgeon filled in and was great !!!!!!!! 2 days before my husband was to be discharged the hospitals main cardiac surgeon returned to work. That's when all things went bad. He was Demanding we have home nursing for 2 to 3 days a week for nursing assessment and I was told I was to do the daily dressing changes and showers. My husband and I explained to him that we didn't need home nursing that I am very capable of caring for my husband and have a current Florida License. He got upset and told me I was not qualified to do the post operative care. I then showed him my nursing license which was in good standing and he refused to look at it. I offered to send him update assessments on my husband's home progress and he told me he would not accept anything from me by phone or written progress notes. He further went on and told me to go home and be a wife. At one point when I was sitting in a chair at hubbys bedside he bent down to talk directly into my face and told us we needed home care. Hubby and myself again and again told him we were fine. I have had many many years experience with post operative care in my years with nursing. At. That time since the Doc would not accept our decision to decline home nursing he then would not discharge my husband. He stomped out of the room and said that's it, I'm done, your not gonna get anything for pain. He made m husband so upset that his blood pressure went way up. The Nurses were taking it a few times. So, a P.A. had to write our discharge orders and my Husband signed out AMA. So sad...ALL the other staff was great !!! Drs and all except this head surgeon. We felt degraded, and very bad the way we were treated by him. All because we didn't need home nursing. Then he walks out of the room and leaves us for another person to write...