GameStop — Local services in Irvine

I had ordered Naruto pop figures for pick up in store. They were a gift for my daughter but she was not supposed to see them yet. My plan was to go to the store without my kids but life happens and I had to bring them on this errand.

I asked the rep at the front if she could discreetly put them in a bag so my kids wouldn’t see. She asked if it was a gift I said it was.

She said she didn’t have any more bags, I said that’s okay it’s really not a big deal.

She then went to the back and spoke with someone else.

I gave her my order info, had me sign a confirmation and then she let my kids pick some charms for their crocs.

She then comes back with fully taped box so my kids wouldn’t see the gift.

A small thing to do but it went really far and left a good impression on me.

I always have a positive experience with all the staff at this game stop but this went above and...

The best place to buy or sell games in Irvine! I've been a customer at this GameStop for a few years now and have only had great experiences. The employees are genuinely devoted to providing you with the product you want and are very knowledgeable. I've also attended many midnight release parties for big games like Halo and Battlefield 3 because they really make those nights awesome. Their system for checking out is the most efficient I've ever seen and they always get some kind of food from the nearby Baja Fresh and have even provided energy drinks in the past. Raffles for posters and even books enhance the experience even more.

In short, if your in Tustin, Irvine or Santa Ana and want to buy or sell video games, this is the place to do it. The best experience, the best product. That's what...

The last view from Bruce was definitely fake review. He’s in the same group with salesman. The review beside him all 1 star. You can know how bad for this place.

Try to avoid Arron, long hair man. He didn’t know how to return the items and just told me my items could not return because pass the return date. After doubt him I came here in 2 days after I received the items and he could not say anything. The system showed incorrect price for each item, but I showed the total amounts I pay. After he scan my item, the price was the correct price. However he said he could not return because the system showed incorrect price.

He didn’t give any solution and just have bad attitude. Wasted my 30 mins and passed the buck. Try to avoid this place and this man. Totally...