I had a very unfortunate experience here where I had purchased vape juice that was already browning (oxidizing) and was given no reasonable compensation.
I brought it back after I had opened up the bottle already because I didn’t think it matter, but upon further research, I was informed that brown juice is a sign of expiration and oxidization, the process of oxygen entering and altering the chemical composition in the liquid. I explained to the store clerk that it tasted very off and almost stale. I had tried the tester earlier the same day and it was delicious. When I told her this, she said snarkily, “Well yea it’s going to taste different. The tester has no nicotine in it.” I told her I was aware of the taste of nicotine and that I could differentiate the flavor, but to no resolve she did not budge. She told me the juice had arrived very recently and was brand new. I asked if she could take it back, or possibly refund me somewhat, or even exchange it. She said, “No returns once it’s opened.” I can understand that, however, she wouldn’t offer any kind of compensation. She simply offered me, “$5 off the next bottle.” I told her there was no way I’d buy another full priced bottle because why would I spend $32 more dollars for something that could again be oxidized. She told me to sell it to someone I knew which is pretty lame because I hated the taste. After about 5 minutes of going back and forth with her being very reasonable and kind, I left with nothing but expired juice and zero desire to return.
The prices here are very comparable to most stores in that it’s overpriced a bit. Rather than pay $32 for a 100ml bottle of vape juice (the standard price) , it’s much...
Read moreBar Far the Highest priced Vape store in the area Mark up is easily double from what you would pay at an online store. Great selection of gear and juice though but wow they are really raking the kids in that area over the coals with there pricing. Which there were a ton of kids at this store some which definitely did not seem at the legal age to even patron the store. The Counter help had very little knowledge on vaping and Hardware. While I did leave with some juice because they carried a flavor I have been looking for and didn't want to wait 3 days for the mailman to bring I would never ever never visit this shop again. And the big thing that bothered me is when I asked for prices on a RDA he needed to go to the back room to ask someone else. Prices were not placed on gear I had to ask for each item and then he needed to go to the back room to find out how bad they were going to over charge me. Seriously A 35 dollar device he told me was 65dollars in store. I would wait the few days for it to be delivered to my door step before buying any gear there from someone with very very little product knowledge. But hey the kids in the area seem to love the place. Oh well There are other shops in the area, sadly the establishment across the store is very poorly equipped to service the area and make that store look like rock stars. Definitely A huge waste of time and money, sadly as an adult who vapes to have a safer alternative to smoking this store was a let down. It's the blink 182 of vape shops. Keep it cloudy. Visit if you want to get stroked and your...
Read moreHouse of Vapes truly deserves a five-star rating! From the moment I walked in, I was greeted with exceptional service. As a beginner, I found the wide array of options overwhelming, but Ali's extensive knowledge and patience made a world of difference. He meticulously explained the entire vaping process, making sure I understood everything clearly. The best part is their sampling policy—you can try any product before buying, which is fantastic.
Ali spent over half an hour with me, guiding me through the differences between chargeable, battery-powered, one-time use, and refillable vapes. His dedication and expertise ensured I left the store feeling confident and well-informed. I walked out with a great selection of new vapes to try and a solid understanding of what would suit my needs best.
The store itself has an impressive selection of products, catering to both beginners and experienced vapers. The atmosphere is welcoming, and the staff are incredibly friendly and helpful. House of Vapes stands out for its top-notch customer service, knowledgeable staff, and a wide range of high-quality products. I highly recommend this store to anyone interested in vaping, whether you're just starting or looking to expand your collection. This was a fantastic experience, and I will definitely...
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