Ohio Cat - Canton — Local services in Jackson Township

I rented a 36" ditching bucket from here a few weeks ago. The mini we borrowed didn't have a quick-attach for the bucket and required removing the pins to install. The rented bucket has a very very seized pin. I called CAT and they said they'd get me another bucket in and have it available the next morning. The next morning I called and they didn't have the bucket. They said they might not get it for the next couple days either. They didn't even offer to help me out but simply said all their machines had quick-attached couplings and offered to sell me one for like $1200. Since we were on a tight-schedule we ended up spending several hours 'convincing' said pin to leave his home. The bucket worked fine after that but the Customer Service during the entire...

I'm just over 2 years in on swapping my New Holland skidloader for a CAT. The main reason for the switch for me was reliability and speed to service. Our local New Holland/Kubota dealer is always 6-10 weeks out for service and a pain to deal with. Ben is my inside product specialist and he does an amazing job checking in on if I have any needs or questions about my machine. He is very helpful in diagnosing issues and scheduling service when necessary. Selling the New Holland and buying the CAT from Ohio CAT was a great decision for my needs. Thank you Ben Patterson and Todd Massaro who sold me...

Employees Harley and Troy were most helpful and very knowledgeable on the workings of hydraulics and heavy equipment in general. Thank for resolving the mix up. Steve @...