Shimmer Boutique — Local services in Jacksonville

Terrible customer service. Went in to buy my boyfriend a gift. Mind you, you get off and rush to find something special in time before closing after working a 12 hour shift. (Clearly I could not go any other time) These girls knew that I was rushing because I kept apologizing to them. Not once did they offer to help me find a gift or even hold a conversation with me. Then, when I spent 86 dollars on a gift, I asked could she it gift wrap it & I got told no. NO to the “ complementary” gift wrap available. Why? Because it was 6 minutes until closing. That is what she told me. How long does it take to put two shirts in a box? The girl did not even apologize. I am calling in the morning. You are suppose to work until closing time. The time of close was 8:00. Not 7:54.

Update: the manger was very understanding and discussed the matter & apologized for it. Very much...

If I could give Shimmer Boutique a negative review I would. I used to feel like Shimmer was a good environment for my family and I, until I saw how what I presume is the manager fuss at the employees right in front of us. I could only feel sympathy for the girls because of how humiliating, degrading, and unprofessional it was. Not to mention, other customers were around and saw what was going on. On that note, I will not nor will I recommend Shimmer to my friends and family due to the hostile environment that my family and I had...

I've visited this store several times to look at apparel and the shirts I want are out of stock in my size (I assume anyway, nobody ever asks if I need help). I have never, not once, been greeted. If you can't spare a mere hello, or check in after I've been looking for 10 minutes, I'm not...