Lowe's Garden Center — Local services in Jersey Village

You would think that for a Labor Day Sale there would be available & knowledgable associates in every department. We wanted these chairs. Apparently they were the last ones & floor models. We had 2 associates with a lot of useless information. NO ONE could help, much less give us a price. Matter of fact they couldn't even sell them until the manager 'Matt' (who was in a meeting til' 2:00, it was 2:45 btw) got out his ALL DAY meeting...the associates joked & rolled their eyes. Then there's the paint department where no one works. We waited a good 25 minutes until some lost associate called someone for us, who showed up a good 10 minutes later & gave us all the "hold" signal with 1 finger while he finished up his cellphone call. Yes, we all stood there & stared at him until he finished his call. His call was literally under 10 minutes!!!! The store was hot, horrible service, we left & went to Home...

Best experience I've ever had at Lowe's. Came by on Saturday 3/15/25 at 11AM and pulled into the mulch area of the parking lot. Immediately an associate named Alan ran over and asked how much I needed and of what. When I told him I needed 60 bags, he showed me where to pull over and immediately started hoisting bags into my truck. Another associate named Travis also hustled over and made short work of it. I could only fit 30 bags at a time so I had to make a trip home, offload, then come back for the remaining bags. When I returned, they were there in the same area helping another customer and as soon as they were done, ran over and finished loading me up. Loved the hustle, the customer service, and the great...

I don’t post a lot of reviews, but I had to brag. Rafael’s customer service was amazing; he truly went above and beyond in assisting us after we waited in vain for other employees. Also, it didn’t go unnoticed that he made sure to be proactive in safely providing...