Vice Kitchen — Local services in Johns Creek

Awful Customer Service. I’ve ordered 3 times from Vice.

1st time- sold me 15 tomahawk ribeyes. They were all suppose to be wagyu 8 were wagyu. 7 were grass fed.

They hid the grass fed in butcher paper and vacuum sealed the wagyu so I didn’t know til I opened it that they gave me grass fed. They claimed the vac seal was broken. When I had to go to store following day. It was working.

They then to this day continue to argue that it wasn’t grass fed. Pictures below for your judgement.

2nd order - how hard is it to mess up ground beef.

They didn’t mess up this order.

3rd order- ordered 30lbs of Filet Mignon. Order was never confirmed and three days before the event I am told that it is going to be tough for them to help me.

You are better off sacrificing quality and buying meat anywhere but Vice.

PS. Owner thinks he’s all that and a bag of...

Ordered tomahawk steaks and Wagyu ribeye caps for a Super Bowl party. On the day the steaks were to arrive, the store didn’t call to let me know (as they had promised). They never answered multiple phone calls, so I drove over to pick up the steaks. They had the order, but didn’t have the steaks. Our party is tomorrow night and I’m now out of luck because not many places carry those in stock. We’ll find something else for dinner. The problem: I promised our guests what I ordered and now they’re getting something different.

This was our first and last time trying Vice Kitchen. You only get one chance to make a first impression...

My husband and I have been shopping here since they opened and have become huge fans! When it's my turn to cook dinner, I gravitate towards the grab-and-heat-at-home options. My husband likes that the meat selection is unique and changes. We've made burgers with their ground beef blends (wagyu and 'regular'), their pre-seasoned chicken thighs go great on a grill for a quick dinner plan, their steaks are always good quality, and now they have stuff like venison and alligator and wild boar. It's one of the few places where I can find Royal Red shrimp (a favorite of mine). I hope this shop sticks around for...