Verizon — Local services in Kanab

Chloe is a sweet lady we went in later in the evening to change our phone plan and add two new ones to it. I was getting a new phone and transferring all my stuff from my old phone to my new one then giving my old one to my son who had an obsolete phone that he was transferring his stuff from to my old one. And my other son also had an obsolete phone that he was transferring stuff from to a better phone that I had brought for him. Being as late as we had come in and knowing how long all this was going to take she just smiled even knowing that ment she would be there past closing time! And she confided in us she had come in early that day as well. So yes Chloe is a very sweet lady! She was very nice and extremely patient with us. Helped us get our phones working before we left the office eventhough I'm sure she just wanted to go home. She never once was anything but kind and smiling even to the other customers that wondered in after hours because of us being there...

Went in at first not knowing what to expect. When the Verizon store in Kanab, UT was ensignal, the experiancec was horrid and is what caused me to upgrade the last time in St. George, UT. So I go in out of necessity as the screen on my wife's phone was about dead. Found an old friend at the new store. Debbie. Also found the Samsung Note 20. The one damaged was a note 9 as was my phone. We were able to order new phones as they had none of the note 20 ultras (expandable storage to 1TB). So ordered and delivered to the store in a few days. Set up, paid and out the door, 2 new phones and very easy in a little more than an hour at closing. Very...

Be careful when purchasing at this store. On 7/19/19 they sold me a sim card that had already been activated and reported as lost/stolen in Verizon's database. As a result, when I placed this sim into my phone, it got blacklisted on the international IMEI database preventing it from working not only on the Verizon network but also on other major networks. When I returned to the store, the management refused to help and did not even refund or exchange the sim card! It took what seemed like an act of Congress to get Verizon to agree to un-blacklist my phone. An investigation to determine if there is any fraudulent behavior at...