If you are looking to move into any property managed by The Thiehen Group, don't do it!! They manage several buildings in RM including mine, ArtSpace Lofts.
They have made it clear they are not responsible for our safety. On move in day when you discover a squatter has moved into your home, they'll change the locks and tell you to call the police. Not their problem. Even when they knew there were on-going squatter issues in the building, in 2 spaces right next to the one you are moving into, you will get no warning of potential dangers in the building. Because it's "not their responsibility" (directing you to the terms of the lease). They'll tell you whatever you need to hear about measures they are going to take fix security issues after an incident then do nothing...
They don't fix major infestation issues either. If you want to live with mice, wasps, bats and roaches, Thiehen Group properties are for you.
You sign a lease that states there is no smoking within 25 feet of the property, confirm in writing that residents are not allowed to smoke next to your exterior access door before signing a lease for them tell you AFTER you move in that they don't manage resident smoking outside. How convenient- They don't care to enforce these terms of the lease.
Part of the problem with this is, the renovations in this building are so poorly done that smoke and whatever else you can dream of (wasps) find their way right in through your doors and windows.
If you lease a unit west facing, prepare to roast Spring through Fall.
And, when your amenity spaces are found to not be up to regulation, they'll just close it and revoke access instead of fixing it.
Current onsite property management is completely incompetent and rude. Maintenance does what they can but it seems their hands are tied.
Be sure and join the ArtSpace Lofts Tenants Group on Facebook to read about everyone's experience in this building. Just tell them in the questions you are considering moving in and admin will let you in. This is a group managed by tenants.
RM Properties they manage: Bourgmont Lofts ArtSpace Delaware Lofts Landmark Might be more... Please tag them if you have had an experience in your building like we have...
Read moreI have been in this building on and off for 8 years and absolutely love it. I was here with the first owner and then returned after the remodel. This studio is the most calming place I have ever been in and everyone who visits says the same thing. I have found the management team to be very helpful, informative and thoughtful. I feel like I am heard and valued as a tenant and you can't really put a price on that. I also love the maintenance technician, he is quick, friendly and has always been thorough whenever I have had any issues that need to be resolved. The building has the most amazing charm and history, built in the late 1800's so it's got character that you don't see in new builds. The location is also a huge bonus, steps away from the market and really close to everything in Kansas City. 10/10...
Read moreThis property is STUNNING! If you've ever considered moving to the River Market area, you have to check out Delaware lofts! Not only did Trace and Nate make the move in process seamless, they answered all my nagging questions (I moved here from Denver so I wanted to make sure everything was perfect lol), gave me countless tours/sent pictures of the place and made me feel so welcomed to the community.
Our apartment is to die for - it has exposed brick, beautiful wood beams and 10-12 foot ceilings - everything I ever dreamed of!
Would 1000% recommend my friends or family to live here and will definitely be...
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