Best Gallery Auto LLC — Local services in Kenmore

Summary of our experience: The family who runs this dealership is very friendly, and honest (we never felt like they were trying to hide anything from us about their cars or their business). They're also very helpful and accommodating!

Details: My fiancé and I just bought a used 2002 Honda Accord from Best Gallery Auto about 2 weeks ago. When we first called, to ask about the car we were interested in, Diana was very friendly, professional, and quick to set up a time for us to come in (just the very next day!) While we were checking out the car, they even had a mechanic come in (who had been working on this car) to help answer any immediate questions we had. We started having a bit of trouble with the car's alarm system once we had the car, and they were very kind, helped us fix the problem ourselves (over phone), and offered to fix the problem free of charge if it persisted! They also immediately fixed the back window, which was occasionally getting stuck while opening, before we even purchased the car! Overall, we would highly recommend. Everyone here was very pleasant to work with, friendly, and professional. If you're looking to buy a used car, we would highly recommend looking into Best...

This father-daughter duo have the patience of a slow sunrise, which I needed because I wanted to be thorough with my first car purchase. I took it on not one, not two, but three test drives to check all the factors that felt important. I never once felt pressured to make a quick decision and instead, got the message, “We only want you to buy it if you feel good about it.”

These people’s word actually means something, which is a rare find these days! My dog and I are both so pleased and I definitely recommend...

Purchased a vehicle from this business at the beginning of April 2021. Here we are less than 3 months later and the transmission is already failing. Granted this is a used car but we shouldn’t be faced with this issue so soon after purchasing. Wish we would’ve continued to search for a reliable used vehicle elsewhere. Extremely disappointed, this purchase was to accommodate our growing family and now we have no reliable means of...