Abacus Gallery — Local services in Kennebunkport

This morning my wife, 10 month old son and I walked into Abacus. “Excuse me, NO strollers” came the greeting. Before we could respond, the merchant exclaimed “It’s posted on the door!” I surveyed the nearly empty store. “Oh, I see it now on the door that’s propped open and impossible to see before entering.” I cannot properly capture the hostility of this ‘welcome’ in words.

Abacus had been a favorite of ours for the past decade on annual trips to Kennebunkport. A eclectic selection of grossly overpriced knickknacks and local art. It’s finally apparent to me that much of its charm is borrowed from this beautiful town.

A no stroller policy is fine for an establishment to implement. I’m not aware of any other stores here that have such a policy. To us that says they’re not a family friendly store. What is not fine is to treat your customers or potential customers so rudely. To us that says they don’t deserve anyone’s business. We certainly will...

This place has REALLY negative energy. It’s the most unwelcoming store in Kennebunkport. The ladies were rude from the moment we walked in. They were nasty to our 13 And 10 yr old just because they were children. Yelled at us for having closed umbrellas , and followed us around, like we were going to steal something. The final straw was being sarcastically told to “have a nice day” ie; get out! Before I was actually even going to leave. Wow! I thought you wanted customers to spend time in the store, maybe even buy something! (Probably not, as everything was ugly and tacky anyway) bad business model! Never again! After leaving, we were warmly greeted by every other store and thanked for coming in, and we spent a FORTUNE that day too! What a shame…Do...

Ive been coming to Kennebunkport for 20 years and have been a loyal customer to Abacus, often buying something every time I visit.

We were prepared to buy something for our new home until their very rude worker told us my 25 year old husband and his “lollipop” was not welcome inside the store. We respected their policy and left immediately, however, it was disappointing to be treated so rudely the second we walked in. A warm welcome would have been nice before being scolded on our vacation.

It’s a shame because we were prepared to spend a good chunk of change but they’ve lost my business forever. Perhaps, learn to approach your customers with kindness before enforcing your ridiculous policy on...