I typicall write positive reviews, but this is not one. After driving home from work for and hour, I went into Target to get nyquil with honey and Gatorade and tea because I felt sick as dog.
I rang up the nyquil and the self check stand beeped and said a sales associate is on their way. The dude came over and told me "Uh, you have a problem!". Lemme see you ID super loud like I'm a some criminal in front of a long line of people. I was like what do you mean I have a problem?! He was like "lemme see your ID!" I was like its in my car..
He said "you can't buy this nyquil, i need to see you ID. I was like dude, I'm over 40 years old. Its in my car. He's like "nope, thats not my problem, I need your id." So, I had leave my items there (he said he was gonna put it back and make me get back in line), but i told him to leave my items there and he can wait the 5 minutes to walk out to my car. Allthewhile, everyone looking around at me like i just got kicked out of target by the target police.
Then, I walk back in the store to show him my ID, and he blows me off to do something else (obviously more important). I stopped him and said was like "hey man, you told to walk to the car to get my ID, and now you dont want to see it!
There was a group of employees standing across the store and he says, "go show it to those guys", and walks off. Like dude, im sweating from a fever, and you make me walk back out to my car in 100 degree heat, and now you dont even want to see my id after asking for it.
Everyones looking at me crazy like I stole something because I'm walking around showing random employees my ID so I can buy fever medicine. At least the other TWO people that I showed my ID too were nice(thats all the 1st guy had to do). This dude was absolutely without tact, disrespectful, had zero empathy, and was completely unprofessional. This is not how you ask someone for an ID. What a nut roll.. Pretty sure its cheaper at...
Read moreUnfortunately, I had the worst experience ever at this target. I arrived before the store opened to buy a prismatic surprise box, and the manager at this target , claimed twenty minutes before opening that they had no stock at all of Pokemon cards, and we should go home unless we’re buying anything else. Then two minutes before opening he claimed they only had 6 boxes in stock. I was standing behind someone I knew, and the manager claimed that we were a “party” and I couldn’t get a box. He claimed it was a policy, however after filing a complaint against him, the agent told me that there was no such policy. He refused to sell me a box, in order to save a box for another person. He raised his tone at me for explaining to him yes I knew my friend , however we were not together, or a “party”. We both had come separate , in separate cars to buy our own individual boxes. Additionally it felt he chose me as his target due to being the only woman there, or at least he made me feel like I was the most vulnerable target there. Additionally he talked to me very aggressively for explaining to him that I was fairly in line. He claimed that it as unfair to sell me a box because my friend was able to get one, however I was in line first, and I had driven 40 minutes to this target. It doesn't make sense to refuse to sell me a box just because I knew someone in the line. Lastly, as I was walking out I overheard that this manager was holding stock for employees. I believe this manager name...
Read moreHello, I would like to give a huge shout out to the target team at the Kyle, Texas location. Yesterday (August 28th 2023) my 8 year old son wanted to look at a certain toy. I took my eyes off of him for one second and he was gone. I searched for him in the general area and with our scary world today I went to the customer service desk so nervous and the gentlemen (I didnt get His name) remained so calm, got on his radio and told all employees to get on one channel and called a code. His calm made me calm. Then out of nowhere I had 2 employees come over to me and ask my name. I confirmed and they told me my son was in the women’s restroom crying because he had an accident. I rushed to the bathroom to help him and sure enough his clothes were soaked. Both women names ( cara and angela) were extremely helpful . I could cry writing this. They rushed to get him new clothes, wipes, bags for trash and bags for the soiled clothes. I did nothing but tend to him. They were like these 2 angels that were helpful and kind. I have to tell your corporate offices about this one. They were incredible. The whole team was. More often than not, you don’t get that kind of assistance anywhere. They could’ve walked away once I made contact with my son but they didn’t. Huge kudos to this team especially Cara and Angela. Thank y’all so much for your care and compassion for...
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