Lake Oswego Jewelers goes far beyond the call of duty! My journey to finding just the right ring was fraught with challenges but Travis and Tia (owners) not only made it possible but helped to make it special. It all started when my fiance and I went to several jewelers to find out what she liked but couldn't find something that really called out to her. I, having zero experience in jewelry and living 2000 miles away, wasn't much help. Lake Oswego Jewelers was recommended to me by a friend that's from the area so I approached Travis (the owner) with a hodgepodge of ideas of what she liked and didn't. He said "no problem bud, we've got you taken care of." Over the next few weeks, he and I worked together over the phone and email to craft a custom ring that really captured the essence of who my fiance is and the love we share. That was the easy part. Many questions still remained. Being so far away (Texas), when would I be able to pick out a stone? When the ring was ready, how would I pick it up and then how would I get it back to Seattle (where my fiance lives) all without her finding out? So we hatched a plan. I drove from Austin to Seattle planning to spend the month of Dec and part of Jan in Seattle. On the way, I just "happened" to take a slight detour through Portland where Travis had the stones ready for me to see. After selecting the perfect stone I continued me journey. Step 1 was complete. Step 2 was going to be a little more tricky. The plan was to propose on a surprise birthday trip to Bend OR on the top of MT Bachelor the first week of Jan. I had 2 big hurtles to over come. Learning to snowboard and Receiving the finished ring from Travis without my fiance catching on Fortunately for me, Travis made getting the ring much easier than me having to learn how to snowboard. Turns out Portland is a great halfway point between Seattle and Bend and a good place to grab some lunch. I kept Travis updated on our travel status and he met me at the restaurant. He even took pictures of us walking into the restaurant together so I could show her later. It was all a very 007 hush hush operation. While inside I sat us sitting towards the door where I could see when Travis arrived. Operation Put A Ring On It was in full swing. Travis arrived as a take-out customer and I excused myself to the bathroom. We thought we'd meet in there and he'd just pass it to me and we'd be on our way. What we didn't count on is that the restaurant only had a 1 person bathroom. So there we were, 2 guys in a 1 person bathroom exchanging a wedding ring. Nothing strange going on here at all! Fortunately for us she didn't see either of us walking out. Whew! That was close. On to Bend. Step 2 completed. The proposal went amazing! The ring sparkled like no other from the top of the mountain. It was classic, elegant, stunning and the diamond has lots of fire, just like my fiance. The only question now was how the hell was I going to get off the top of the mountain without killing myself. The answer, with a ski patrol escort and a incredibly surprised and elated fiance. Thank you Lake Oswego Jewelers and Travis! You guys...
   Read moreOh my goodness I can not say enough nice things about the incredible people at Lake Oswego Jewelers. My experience with them has been above and beyond anything imaginable. Let me tell you the story of these incredible people- My husband proposed to me with a family heirloom ring that Lake Oswego Jewelers restored for him and sized down to fit my tiny little baby fingers (size 4.75, not an easy fit!) and it was wonderful! Until the age of the ring itself started to present with numerous problems. The original ring was yellow gold, and we had it dipped in rhodium to make it appear to be white gold which is much more my style. I would have to come back to get it dipped about every 3 months. The crew at Lake Oswego Jewelers could not have been nicer about it! Fast and polite service, and I always loved visiting with everyone in the shop. Then the tips on my center stone had to be replaced. Again, we had wonderful and fast service. Then it was time for the wedding! Yay! They cleaned my engagement and wedding bands and things were great for the wedding. Fast forward 6 weeks to when I am playing with a neighbors dog and a diamond from my wedding band falls out and is lost to the garage monsters. No big deal, I know great jewelers who can fix this! I take my rings in because I figured this was the perfect time to also have them soldered together. Travis took the time to inspect them fully and educated me on what was going on with my family heirloom wedding set- ALL the tips (over 50) needed to be replaced, as did the shanks on both bands. After hearing this, replacing the lost diamond was the least of my worries. Travis also explained that due to the age of the rings, they would probably only last about 10 more years. At this point, my husband and I decided that we would look at different rings, as the cost of refurbishing the heirloom rings was close to the cost of a brand new ring that would last longer. With Travis’ help, I found an amazing ring! But, it was already spoken for. Travis and his wife worked their magic and were able to contact the manufacturer and secure a new ring for me!! The entire crew at Lake Oswego Jewelers seriously worked some incredible magic and my new ring came in way sooner than expected! I am definitely a customer for life and would highly recommend Lake Oswego Jewelers to anyone...
   Read moreFirst of all I must preface this by saying I am not a jewelry person. I know nothing about jewelry, other than it's expensive and I don't wear it.
I was however in need of some jewelry for my girlfriend, and absolutely lost. I tried stopping by some mall jewelers and was totally overwhelmed. I tried shopping for jewelry on the internet but I couldn't really spend that kind of money without seeing something. I started asking friends for recommendations. Well in all honesty I started asking my friends girlfriends for recommendations because most all of my friends are like me. Jewelry dumb. If we had our ways our girlfriends would be excited for the new xbox we bought them....
Through several of my friends and their girlfriends, Lake Oswego Jewelers came highly recommended. I hid my debit card and check book and ventured into the little shop on State ST in LO. I had looked up online tips on how to get the best deal in a jewelry store. I read up on carats (not carrots) and colors and cuts and GIA.
I was so pleasantly surprised that although the knowledge was helpful, the wonderful staff explained to me everything I needed to know. I came in and gave them a budget and instead of being showed items way beyond that budget, I found the perfect bracelet and bought it UNDER BUDGET!
They respected me as a person, and a jewelry idiot, and helped me get the perfect item for my girlfriend. I would recommend this LO Jewelers to anyone.
Pros: -The friendly staff is amazing to work with. I never felt rushed, or like they were trying to milk money out of me. They respected my budget and found me the perfect item UNDER it. -I'm a jewelry idiot, but they seemed to have a lot of items in my low price range, and there was a lot of other things. Seems to have a really amazing selection. -The staff was so patient with me and my lack of knowledge. I really appreciate them educating me and explaining things to me -Value!!! When I heard it was in Lake Oswego I was worried that you had to have a Lake Oswego wallet to afford anything there. After I purchased the bracelet I kinda poked around at other places to make sure I got a deal. The pricing was well below any where else I could find something similar.
Cons: -The only con I have is now my girlfriend expects amazing jewelry every time we have...
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