Smarter Homes — Local services in Lakeway

The Smarter Homes team has been fantastic to work with! I needed to replace all the 15+ year old brittle, non-functional Cat 5e wiring in my home and initially had plans to do it myself. Even though I'm comfortable with doing all my own wiring, networking, configuration, etc. - after getting up in the attic and deciding I was out of my league, I reached out to Smarter Homes for a quote from some true professionals.

Pete and Colter came out to my home and worked with me to design a new home network that not only included all new Cat6 wiring and Coax runs, but also included a Unifi mesh wifi network that exceeded my expectations and put my previous Netgear system with repeaters to shame. I now have a wifi system that reaches every corner of my home, my patio, my garage, and I've been able to get strong signals 100+ feet away from my home. Wow! They also replaced a makeshift wooden box in the garage that was acting as a dual purpose network hub and rodent home with a gorgeous new rack in an attic space to hold all my network and audio components with wiring beautiful enough to make anyone with OCD content.

I'm planning on a few additional projects for outdoor speakers, cameras with an NVR system, and perhaps some other techie fun features and will definitely have the team at Smarter Homes do the design work and installation. I highly recommend you consider doing the same, you'll be glad you did!

UPDATE July 2019 When I needed some additional work done to extend my system to a new detached garage I didn't hesitate to contact Smarter Homes again as they knew my system and I was certain the work would again be top quality and Smarter Homes didn't disappoint! The additions to my system were completed on time, on budget, and with the same high standard of...

** Adding to my original review below. Pete, Andrew, and the Smarter Homes team recently updated our smart home system, as it was about six years old. As always, they did a fantastic job and made the system much more efficient and reliable. A new feature was connecting a turntable to our Sonos system (see attached pics). The record player connects wireless to the home sounds system and can be placed anywhere, and the vinyl sounds great throughout the house and outdoors. This was something I did not realize was possible today, and Pete made it easy. I've been working with these guys for seven years and I continue to highly recommend!

I would highly recommend Smarter Homes of Austin. Peter and his team installed our smart home system a few years ago, and it has been great and incredibly reliable. But I particularly recommend them because of their diligent and timely maintenance, and their quick responsiveness in the few times our system has needed attention. As a recent example, we were having a big Thanksgiving gathering at our house this past year (the first major holiday for us to host at this house). A few days before the holiday, we lost connectivity to our outdoor system. We reached out to Andrew Mason, and he moved some things around on his schedule and came out to our house the very next day and quickly fixed the issue, well in advance of our family gathering. We were very appreciative! We plan to use Smarter Homes for future installations at our home, and we highly recommend that others consider...

Smarter Homes setup our home network years ago, complete with the ability to mix and match sound in most rooms via Sonos, multiple TVs through Roku, and LAN and 2 wireless networks (main and guest). They have been very helpful through the years in maintaining and improving our network, but the last couple years we were pretty stable so didn’t need anything done. Unfortunately we lost our internet Friday and a long and painful conversation with an AT&T rep only led to me completely resetting the modem to the factory defaults, while the actual original problem was a broken line at the street. It was repaired by Friday night, but our Ubiquity network didn’t come back up due to the resetting of the modem. Not wanting to go through another painful conversation with AT&T, I took a shot in the dark and texted the contact number I had for Smarter Homes at 8pm. To my pleasant surprise, I got an almost immediate response and a couple text and a call initiated by them later that night led to identifying the issue with the modem and how to fix it (modem had to be put in IP passthrough mode and a specific power up sequence followed). I don’t know of any company (especially an AV company) where one could get such service as noted above, and highly recommend their...