BoxLunch — Local services in Lakewood

I’ve been in this location before and have had a pleasant experience, but today was completely different. I had been waiting for about ten minutes to be checked out with zero acknowledgment when I asked asked one of employees if there was another drawer open. I knew that people in front of me were being taken care of and had another person with me who was waiting for me to finish my shopping in the store. The response I got from a very flustered Zack was that he was busy helping another customer. That’s fine with me. I wasn’t complaining. When I was being checked out I was asked if I wanted to donate my change to a food bank and apparently Zack didn’t like that I asked where it would be donated locally. It’s ok to ask where a donation is going. I felt uncomfortable because Zack let me know I was an inconvenience to him. I sighed and said JC. Zack decided to take it upon himself to tell me loudly that I WAS NOT A PRIORITY. I was embarrassed and made to feel like it was my problem for wanting to be helped. Zacks coworker had to tell him to stop yelling. I said this to Zack and I’ll say it again: Zack, if you’re having a bad day that’s fine but I am not responsible for it so don’t treat me...

This store is very cute with a lot of nostalgic items! I purchased a few things (a Stitch button up shirt for my husband, a Halloween Stitch cookie jar, and a Stitch backpack. The cookie jar didn’t have a box but the staff was kind enough to get some styrofoam to put it in along with extra tissue paper and packaging tape to make sure it was safe. The only issue we had was when it was time to pay- our total came to $184.05. I gave the cashier $200.05 in cash. She counted it several times and told me I still owed her $4. I let her know I gave her $200.05 so I should get $16 in change. She took the $200 to another cashier to recount and confirmed it was $200. She gave me $15.95 in change along with my nickel because she forgot to type in the computer the 5 cents. I tried to explain she could still take all the change back and give me a dollar and her drawer would be correct but she was confused. Maybe a bit more cash training for the cashiers since it’s not used all the time anymore as a form of payment. Other than that...

I am pleased to write this recommendation for Philip and his exceptional company. From the moment I engaged with them, it was clear that professionalism and quality are at the forefront of everything they do. Philip’s dedication to providing prompt, reliable service sets a high standard in the industry, ensuring that each client feels valued and supported.

The attention to detail, paired with outstanding customer care, has earned Philip and his team a well-deserved five-star reputation. Their commitment to excellence guarantees that projects are completed efficiently and to the highest standards. I would highly recommend Philip and his company to anyone seeking unparalleled service...