Lots of Toys Mini Motorz — Local services in Lakewood

I do not recommend this company. I purchased their ATV truck for my son on December 24th. He has literally driven it 6 times since we have purchased and the functionality to go right and left has stopped working. I reached out to them and told them the situation and that my husband and I do not have trucks or really know anyone that does to be able to being the car in. We have small cars and had to have the car initially delivered to us and he told me that it would cost us $134 for them to come and pick up the car, fix it, and drop it back off. We just live in Long Beach neighboring to Lakewood where the store is. I inquired if there was a way that they could guide me through possibly fixing it on my end through video call or if they could send someone out to fix it at our home for a small fee as it is a small electric car and they could and he said no. He called me crazy for asking this. And I'm sorry, but when I just spent nearly $600 to support a small business which this was the reason I walked in anyways, because I am huge on supporting small businesses, but then when the owner treats people this way after we spent hard earned money, I have a hard time being okay with it. Especially when I run my own business and have many other friends that do as well and we are HUGE on customer service and making wrongs right. From a business owner myself, this was a display of bad customer service. If you do not have a way of getting one of these cars to him if it stops working recently after you purchase it, I do not recommend you purchasing from him. His response was that" he is too busy "and "people always buy expensive things" and that " a lady the day before purchased 11 cars" as of that had anything to do with my son's ATV bringing down. I am pretty appalled with the entire experience and now need to figure out how to get this fixed after owning for less...

Terrible experience. After I ordered a $700+ product my item still hadn’t shipped for weeks. Apparently (per owner) I was supposed to be called but no one ever did. He was very nice in the beginning. I was told there was something wrong with their website and I should have been charged for shipping. I would need to pay $400 more to have it shipped. Instead we decided to have it picked up which he said was no problem my family member would just need to bring an ID and come to pickup whenever. I get a call after the pickup was attempted. He let me know that not only were the employees unnecessarily rude but that they have no idea what he’s talking about. I call the owner immediately after that. Right away he was extremely unnecessarily aggressive I still don’t understand why. Started yelling at me like a lunatic. I told him to refund me and he said fine. Of course a week goes by and still no refund. I call him he said it should post within 24 hours. It didn’t. I had to file a claim in order to get my money back. Oh, this was for my child’s birthday so no big present on the day of. This man doesn’t deserve anyone’s hard earned money. Read the other 1...

OMG!!! Hands down the BEST ELECTRIC TOY CAR WE HAVE EVER PURCHASED!! Yes there are cars a little similar, BUT PLEASE TRUST WHEN I SAY THERE ARE NOTHING COMPARED TO THIS CAR!! YOU HAVE TO PURCHASE IT WITH THE LICENSE PLATE!! Just look at the pictures how amazing it looks with it!! ! Everything about this car is soooo amazing!!! My husband and I are extremely satisfied with our purchase from lots of toys mini motorz !! Honestly I had NEVER left reviews for anything I have purchased before but I just had to take some of my time to give this guys a review because everything was just so amazing!! The car, the sellers, they WERE VERY COMMUNICATIVE with us and answered all my questions and concerns!! And the delivery was very professional!! When we saw the big black truck with our car they arrived in to our house, we were sooo exited!! This whole experience was very awesome!! This will forever be our store to purchase our kids cars!!! Thank you so much for everything!! I will be posting additional pictures in a couple of days here after my daughter’s birthday so you guys can see how amazing it...