I'm done trying with this store. Every time I go to this store and especially the shoe department, nobody ever asks if you need any help. You're just stuck with your phone looking to see if they have your size online and in stock, then looking for it on the racks. I know this isn't a "full service" shoe store, but I was the only person in the department and the guy back there was just talking to somebody else about hanging out. I walked past 4 associates and the only person who said anything was the kid at the register who said "Have a good night" as I walked out. I'll take my money to Topeka and go to that other sporting good store across the street from their Wanamaker location from now on....
   Read moreFive stars for Joe in the shoe department! I told him what I needed and he helped me find a shoe that fit well and didn't break the bank. I'm glad he helped me!
Ashtyn ignored me at the checkout line and was fumbly at the register.
The manager asked me to complete the online survey so I could praise Joe, but there's nothing on the receipt or the store website. I tried to call the store and it gave me an automated message saying they can't take the call (at 2 in the afternoon?) and hung up on me. So, this review is my last ditch effort to help Joe get a good review at work. It sounds like he's been helpful to a lot of customers, too. Take care of good employees, cuz they're...
   Read moreLawrence store is not where I would buy anything golf I bought a new driver and it is trash even the golf pro said it was crap so instead of being able to exchange for a upgrade where I pay the difference I was told to leave but if I wanted they would give me less then a third of what I paid for it 4 days ago good thing for Topeka standing behind what they sell please stay away from Lawrence and go to...
   Read more