Shooz — Local services in Lenox

The staff was extremely rude and disrespectful. I mentioned that I was feeling her hostility and she just said ‘no’ and did not apologize. She was the same to an elderly customer who agreed with me that she was feeling bullied as well. The sales woman still did not apologize or tried to make us comfortable. I asked if she wants me to leave because I have brown skin and she said ‘alright.’ The other salesperson witnessed the whole exchange and did...

Have been shopping at Shooz for a number of years for comfortable, well fitting and stylish shoes. Most of my shoes closet are from them. However, lately, they seem to have limited their range of designers and are now concentrating on a few, high priced brands. They used to carry many different European companies, now fewer and less trendy, fun designs. Have gone in a few times hoping for an expansion, but sadly it has...

Nice spot, lovely staff. Looking forward to more trips to this store. Update: stopped in today looking for a “swing” style jacket. Had no real hope but left with a black/grey rain resistant reversible jacket that went beyond my expectations. Luv this place. Whenever I am looking for an essential piece that suits my style… this is the spot! Also?...