Bistro Zinc — Restaurant in Lenox

One of the best places I have ever been to ! Food is amazing, staff kindness is next level & management is the best !

I had a honor to work there for the part of the summer when I was trying to earn some money for my studies. And to be fair I will never forget this place... I was international student at the time far away from home and amount of help and support I received blows my mind... When I brought my resume they didn't ask me just about my experience at that time but also what is my favorite food? or my favorite book.. Which made me realise I won't be just a number there. And I was right ! Bistro Zinc is a family and they care about each other. I didn't have car at the time and was working in couple places. Management knew it and bought me black shirts so I wouldn't have to stress how to get to the city.. On my birthday they got me my favorite chocolate cake from my favorite Chocolate Springs shop knowing I didn't have any family there or many friends !! While I was working in USA car hit me when I was riding back home on my bike and I have been charged 5k for hospital expenses even if it wasn't my fault. Back than legal language was too difficult for me as second language speaker. Insurance was sending me to police, police to agency and agency to insurance.. I couldn't break out of the circle. When management find out what happened and knowing I didn't have much money at that time, hired the lawyer for me who solved everything down for me and took away all the stress. And this is where I want to give massive shout out for Bistro Zinc. It has been 6 or 7 years when I worked there. So much changed... But I will never forget this place and I still remember it with the biggest smile. Kindness, support and amount of help I received massively impacted my life and made me to want to be a better person on a daily basis.

Thank you Bistro Zinc ! How you do one thing you do everything

First I'll say that the food deserves 5 stars, because it's that good; however, I have to knock a couple stars off for other reasons. We got the burrata app and there was a long brown hair in it, which ended up in one of our mouths. Flagged the waitress over, and she apologized and took the burrata off the bill, which is great. Kind of expected her to share that info with the manager though, in such a fancy place, and get another apology or something, but no one ever mentioned it again. Parking is a flipping nightmare, so get there ahead of time to find a street spot and plan for walking quite a distance. Also not a fan of how tight the seating is. I know it's a small, popular place, and they want to seat as many as possible, but there is literally no room to move between some of the tables in the middle of the floor. In fact, it's so tight, that we watched a food runner literally spill an entire bowl of Sweet Corn Vichyssoise on an elderly man and into his lap because of how she had to twist and turn her body to set the bowl down in between the table and support beam. There's no privacy between tables or booths either, it felt like we were sitting with the folks next to us, and that's just not something we expected in a place like this. Our waitress was fine, but seemed to be more attentive to other tables around us and did give a little bit of preferential treatment to other parties. Maybe regulars? Maybe because we were only a 2 top and she figured the tip isn't worth the extra effort? Not sure, but it just made us feel a little awkward when she brought other people's checks and set them down with macaroons as a thank you and gushed over them with profusive thanks for coming in, but then just set our check down and walked away with barely a smile. All that said, we will probably give this place one more chance, because it really is a good menu, we'll just go back later at night or maybe with a...

Stopped in today for lunch. They welcomed my two young kids. They were very friendly and prompt. The waitress was excellent, had a great personality and paid attention to us through the entire time. The Zinc Burger was amazing and they have the best fries. Crispy and perfectly seasoned. Others ordered the fresh tuna salad which they loved. My son and daughter loved their cheeseburger and fries. Very high quality beef and cooked perfectly. We went here a few years ago when in Lenox and enjoyed it, this time i would say we loved it and would certainly go back next time we visit in the summer. Funny thing is we were parked outside while my daughter slept and my son said “can we go to this restaurant for lunch, it looks good” well we thanked him for choosing this as the food and service were incredible. The barley mushroom soup was amazing as well. Highly recommend Zinc!

Returned for dinner with the family on 12/28/25. We made reservations for 745p but arrived early and they were able to accommodate us after a short wait. Very friendly hostess.

We sat in the rear bar area. We were given water very quickly by a friendly staff member. She then came back soon after and offered us bread which was great. She then disappeared for 20 to 25 mins which I found odd. The people seated next to us were already being served soups. I ended up going to the bar and letting them know. Soon after we got a new waitress who was serving in that room mainly. She seriously made up for any wait. She was friendly and apologized, took our orders promptly and got us drinks. She was awesome. Wish I got her name to mention here. She even threw in a desert for the kids on the house.

We mostly all had steak and wow it was so good. 2 filet mignons and 1 NY strip and a beef stew. All the food was incredibly good. Since our second waitress was so awesome in sticking with my 5 stars and we will happily come back to Zinc next trip....