KAY Outlet — Local services in Lewes

Had a terrible experience at Kay in Rehoboth I had to come to the store 4 times before they finally got the order right. In the end, the rings still were not polished well. The first time, I got the rings that looked nothing like the ones on the display; they were square-ish in shape, not polished at all and felt awkward on the finger. (REALLY POOR JOB) The rings also didn’t have a marking on them saying the karat weight. When I came to the store again, David King, who initially assisted me in ordering the rings, reordered the rings but when they came in, they were badly polished and still had no karat marking. I’m highly disappointed with my experience and poor customer service. I will not shop there again or recommend this...

Went in to just browse for my wedding band and came out with a gorgeous ring that was beyond my wildest dreams. Tonia was the real MVP; she was the best and she made this whole experience fun and memorable as she matched my excitement. She actually held a ring for me so that I could run home to grab my engagement ring and then we actually ended up going with a completely different wedding band all together! Definitely ask for her when you come in because I will continue to sing her praises. Thank...

My boyfriend bought me a necklace from Kay in Lewes De and it broke it’s supposed have a lifetime warranty well apparently it doesn’t.. First one lady tells me one thing in the store Then a gentleman tells me a completely different thing that it’s covered. Definitely not a Satisfied customer and our Kay’s Credit card will be canceled. Will not be shopping there ever again. Their customer service is bad very short and unfriendly makes you feel like a bother to them. I do not...