They overprice their sterling silver pieces quite a bit. The only reason I'm giving them 2 stars is because I'm content with the ring that I purchased in terms of quality and finish. The problem is, if the ring THEY fitted you for doesnt fit when it arrives via shipping, they will not offer complimentary sizing. They tried to charge me 40-60 bucks when THEY sized me and they were wrong to begin with. They also told me it would take 2 weeks to resize it up half a size which is insane. Went down the street to Littleton Jewlers and they resized it in 5 minutes and offered me a 30 day resizing guarantee incase I change my mind on the sizing. I'd advise going 5 minutes down the road to Littleton Jewlers instead. Their company policies, jewlery pieces, and customer service is out...
Read moreOriginal Hardware is my "go-to" for gifts for special friends or myself for unique, hand-crafted jewelry. I recently worked with Cheryl, explaining my "vision" for legacy rings to pass on to my daughters, with family member's birthstones. She listened, sketched out some ideas and bam! She nailed it! I only wish my hands were prettier to really show these rings off! They're unique 14k rings with real gemstones. These are pieces that I can confidently pass on to my kids, knowing they will last their lifetime. I love everything about...
Read moreAfter my husband passed away, I made the difficult decision to redesign my 52-year-old wedding ring. It was not an easy process emotionally, but Cheryl and Carrie made it so much easier. They were both incredibly understanding, professional, and genuinely sensitive to my feelings. Their compassion and creativity showed through every step of the design process, and I felt emotionally supported the entire time. The final rings were absolutely perfect — more beautiful than I could have imagined. I’m so grateful for their care...
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