DIRT Coffee Bar — Restaurant in Littleton

Went here for some coffee with my family one Sunday morning. It was very busy inside so we were asked to wait outside. I took my 3 small kids to the front to play and wait, but couldn’t do to all of the glass shrouds all over the grass. They littered the entire grass area. On top of that there was bingo going on and the speaker they were using was set to the highest possible level so my kids were literally holding there hands over their ears and I had to cover my infants ears so he didn’t go deaf.

I didn’t go inside but my wife said the layout was not thought out at all and was chaotic. The coffee was decent but nothing I’d go out of my way for again. Finally, as most everyone has mentioned the undertaking by this shop to employ those with autism and other neurodivergent individuals is heartwarming and awesome. However, there is a right way and wrong way to go about this goal. My wife works as an OT and subsequently works with those with autism very frequently. She thought the way things were being operated here were not productive nor optimal. My recommendation would be to hire a licensed professional to help advise how to achieve your goal to help...

This was my second time visiting Dirt Coffee Bar, and sadly, I had the exact same disappointing experience both times. I own a business nearby and make it a point to support other small businesses, even recommending them to my clients. Unfortunately, I won’t be recommending Dirt anymore.

The staff consistently comes across as unapproachable and unfriendly. Both times I walked in, I wasn’t greeted, acknowledged, or thanked when leaving. A couple of my clients have mentioned this to me as well. When my coffee was handed to me, there was no eye contact or interaction at all-it felt like I was bothering them just by being there and yet they ask for a tip.

As someone who also works in customer service, I know how important it is to make people feel welcome. This team seems to need more training in the basics of customer service-even just a simple “hello” or “thank you” goes a long way. The lack of it creates an uncomfortable atmosphere where customers feel unappreciated.

To make matters worse, the coffee itself hasn’t been good either. After giving them two chances, I’ll be taking my...

To whomever was working on the morning of 5/30/21, the brown haired lady at the cashier register was extremely helpful and sweet and made me happy to be here! But the man who was the burista today was one of the most rude people I've ever experienced at a small business. I was in with a group of four people and we were all astonished by how absolutely rude he was. He gave me my super hot coffee without a sleeve and when I asked for one he literally THREW IT AT ME! My friend asked for a sleeve and he completely ignored her and she waited until the sweet cashier went to get her one. My wife told him to "have a good day!" And he rudely mumbled "yeah whatever." Our coffees were also only about half way full and the rest of the way full with foam. Don't get me wrong, this place was super cool, I loved the building and the cashier was super sweet and helpful and the coffee tasted fine, but the burista was just amazingly rude. I probably won't be coming back...