Rally House Livonia — Local services in Livonia

I visit this store at least once, sometimes twice a week and spend lots of money. Yesterday I went in the store and there was a young black lady who kept trying on items and moving around the store a lot. She was eventually asked to leave the store as she argued with the manager who she assumed the young lady was stealing. Meantime, no one asked if I needed any help, but the staff constantly watched me as I moved around the store. The staff there are always standing in a huddle, talking to each other and watching me as if they think I'm going to steal something. After the lady was put out, that same manager rushes over to me with a frown on her face and asked if I was with that young lady. I told her no. She assumed that I was because I was the only other black woman in the store. Don't assume that I am stealing because I'm black lady. I will just take my business elsewhere. Also, I noticed that some of the customers who are black and posted reviews, have had some of the same experiences that I have. So, Rallys just just lost a good customer 😒. Stop racial profiling.

Editing this a week later now: You said reach out to you but I see that the same behavior is still going on. All of the blacks who posted reviews on here are still receiving the same treatment. When are you going to address this issue? You need new employees. Period..... They are constantly mistreating customers. Instead of apologizing, do...

First let me say, I've never been here or another Rally House location until today. Wow! Awesome store for the home team. When i say home, I mean Lions,Tigers, Red Wings, U of M, Spartans, Central M, Mud Hens and I'm sure I didn't see everything ( place is big) and there's allot to see. If you want something non jersey related (they have some, but not all) they probably have it. Tshirts, hoodies, hats, sport baby clothes and accessories. Stickers, license plate accessories, sport pet accessories. Made In Detroit, just arrived Pistons Bad Boy gear, Detroit Vs Everyone and other gear. Shot glasses, flasks and Sport related items for your house. Due to licensing they don't have allot of jerseys. They do have the basics of B.Sanders, Cabrera, G Howe and a few Pistons. But truly other than that great selection. The staff asked multiple times of i needed help and not in the pushy way. They said hello when i walked in to the time i walked out. They even cared enough to ask I needed a bag since I bought small hand held items. Environmental smart! Love it. Trust me, go check them out. I went to Livonia store at...

Well first of all I would like to say I've been really how many times they have their own email site they they can send emails they can they do promotions on cups on on cups t-shirts sweatpants hat socks drinkware and they do have wheelchair accessibility wheelchair parking they have restroom and they have coats there they have stocking caps they have gloves they have they have they have anything missing Michigan tigers western eastern they even have u of m believe it or not they have Detroit Red wings and they and you can and like I said they have their own website you can check them out they can send you emails and all that sort of thing and so go and check them out nice...