Petals & Promises Prom — Local services in Logan

We came in today 1/27/2024 a party of 3 looking for bridesmaid dresses after doing bridal dresses. I had a slight vision but i wanted my girls to try something they also liked and we would go through what they liked and disliked about a dress when they would try it on or even looking at them and we would rule if it's something we would want or not. now i want to say they maybe tried on 5-6 dresses each girl (only 2 of them were trying on dresses). Now when i went and tried on wedding dresses i went through like 8-9 so that was a lot for "wear and tear" but they didn't seem to mind at the bridal side because they wanted to make sure it's what I wanted. Well this girl here at the prom side gave off very harsh vibes she was only helpful when it came to actually getting the dresses on. One woman gave me a catalog to look at while my girls looked at the dresses in store. Now, I am a very precise person. when i plan things i PLAN them and i often leave room for decision but when it comes to something i love ESPECIALLY for my WEDDING. I want it to be involved. Well in the midst of picking out their last couple dresses to try on one of the girls comes and says "Okay so we cant have you trying them on 'just because' for the 'wear and tear' of the dresses so if you're not thinking of buying it don't try it on." now that was when i got rubbed the wrong way. First of all, we were actually debating on each dress that was tried on, you just didnt want to do your actual freaking job. Second, how do you know what we are trying on "Just for fun" we picked out a couple more and she takes the ones out that they won't have in our colors which was fine. My girls try them and i finally decide to come to a decision between three different dress styles and i did decide. but instead of taking our money like you would expect one to do after saying "...if you're not going to buy it..." and we find one we DO want to buy and then its. "Oh it's so early on, you definitely want to wait." that was my last straw. i decided to wrap things up since it was also almost closing time but even if we had three or four more hours of it being open i was already going to leave. Why on earth would you tell a bride not to get what she believes is the perfect fit for her vision?. that's probably the dumbest and worst experience at a dress shop I've ever had. im sorry but no ones worried about "wear and tear" of a thousand dollar wedding dress that we didn't even buy but you're so worried about a 130 dollar dress that is most likely going to end up being bought by a high schooler that will only wear it once and then resell it at a cheaper price. yeah. definitely want to give you my business after that insert sarcasm. At least as an adult we could put more wear into it for paying with our own money. oh but im sorry apparently these dresses are meant to only be worse once.... even if it was just tried on. so. whoever was working today (1/27/2024) you are terrible at selling dresses. because you would have sold at least one today and another pre ordered next week but you just didn't want our money that bad i guess. Also if i wanted to look at a catalog i would have ordered one myself. or just looked online. cause that's literally what it essentially was.

We found a better dress shop anyways that we will be going back to get OTHER satin bridesmaid dresses. Thanks anyways for not selling me the $129 dress I fell in love with though, you were SO helpful.

Edit: the lack of wanting to fix the issue shows the unimportance they see their customers as. Especially bridal customers looking for bridesmaids dresses. So. One star. Maybe reach out and talk to your employee? That would be my first step in trying to resolve an issue so I can have a customer back at least. 🤷🏽‍♀️ I don’t expect anyone to at this point because it’s just proving that they only care about specific customers instead of all of them. Yes. I’m an alternative person. Should I be treated differently because of it? No. Was I? Sure...

My mom and I went there today to look for prom dresses. Neither of us had ever been to a fancy store like this to shop for formal clothes, so we were both pretty nervous going in. Upon entering the store, we were greeted and then left to our own devices until we finally decided to try on a dress. That's when we were approached by Kennady, who asked what we were looking for. She and two other girls immediately got to work finding dresses in my size that I might like based on what I had described. The whole experience can be summed up by something Kennady said while we were there: “If you want to look like a princess, we will make you feel like a princess.” I have never felt more cared for and looked after than I did in the hands of those girls. It was such a judgment-free zone, and they were the kindest, most helpful people in the world.

Thank you, Petal and Promises Prom, for making my prom dress shopping experience one to remember and for turning it into a...

I tried Bliss in the mall a few days before trying Petals. I tried on many dresses there and left feeling hideous and so huge. I thought I would need to have a dress made for me because I am too fat for formal dresses. Upon walking in the door of Petals and Promises, I was greeted with a smile and cheerful young lady that helped me. I told her I was worried nothing would fit me but needed to try again before ordering a custom dress. She showed me tons of dresses all of which fit amazing! She helped me zip up the back and didn’t make me feel anything but normal and important to her. I left with a beautiful dress and a smile on my face. I would recommend this store to anyone looking!! I’m a 38DD and have had 3 kids. I’m not skinny or young anymore and this store had dresses for everyone! I’m bringing my daughter here to get a...