Baron Hats, Inc — Local services in Los Angeles

This person has no integrity. He cheated me and will not make good on it. I saved for four years to buy the incredibly expensive hat from Baron hats. I LOVED the Aunt Fran hat from Practical Magic and when I finally saved $700 I went in, they measured my head and it was supposed to be made FOR me. I was living on the east coast so when it was ready, my then boyfriend/now husband picked it up for me. 1. It never fit - it was too small from the beginning. 2. It was the wrong hat - it wasn’t the hat from the movie. 3. The third time I wore it, it started to fray. I couldn’t get back to them for awhile because of where I lived, and when I called, the woman who answered told me there was a “cheaper” version of the hat, and a more expensive version. Turns out I paid for the expensive version but he gave me the CHEAPER version that was obviously not even mine - it didn’t fit! I’ve been trying respectfully to get him to make it right for three years and he still hasn’t. He is not a good or fair person. He doesn’t care about anyone except his movie star clients....

This is the place that made the famous Indiana Jones hat. Can you think of a more famous hat? Do I need to say more?

I met Mark the current owner and shook his hand. He opened the door to his business even though my wife and I caught him after hours.

He so loves his craft he took us into his shop and showed us all of the 100+ year old wooden hat forms and tools from the turn of last century.

This time I purchased something that I needed off-the-shelf for a company Christmas party. Next time he is custom making me something for certain. A kind hard working man Mark is for sure. Support Hollywood and support Burbank. Come see Mark and buy something, we need to keep alive what's left of the craftspeople, and businesses that made America the worlds cultural center...

The cowboy hat that I have ordered is a piece of art. Mark took measurements and suggested a couple of alterations to the original hat in order to fit my head and body shapes. His suggestions were spot-on. Even though I have not had further meetings with Mark for fitting and adjustments, the hat fit perfectly right out of the box when it arrived within the promised time interval. Both the quality of the materials and the craftsmanship are exceptional.

Throughout the entire process, I have been in communication with Sonia. She was quick to respond, competent, and always patient.

Now I cannot imagine ordering my hats from...