
I cancelled my membership today after the trainer was screaming at me in the middle of the session (100$ per hour session), saying, "I don't want to train you; you are questioning me; don't call me. My star girls never question me." I was just speechless about how rude and unprofessional it was; I was just trying to understand and was asking questions. He would not even listen about my health condition and the adjustments I want. In general about this gym: rude, smileless workers, constant plumming problems, lots of broken equipment. All elliptical are not 100%. Some equipment was recently changed, but in order to understand how it works, you need to hire a trainer (nobody would show you). I used to go to many nice gyms (WeHo Crunch and Equinox and fitness studios (yoga, pilates, Cardio Barre, Pure Barre etc) when I was living in Hollywood, but I NEVER experienced something like that. Stay away. Find a friendly place where you will be welcome. Gyms are for making you feel good, not the service you pay for being...
Read moreI love this gym so much. This is a body builders dream gym. My only gripe is the bathroom. 2 weeks in a row the soap dispensers don’t work, so the remedy is a stand alone soap dispenser. This would be fine, if it weren’t for it constantly being refilled with water instead of more soap. This entire week I left with my hands dirty. Imagine everyone using the bathroom and going back to workout. Also, there’s mats on the bathroom floors that just soak up all the urine, so it always smells like urine. Again, I really do love this gym but this one thing bothers me a lot. I could understand if this was a one time ordeal but it happens so often, I’ve been training here for 2 years. I wouldn’t ever consider leaving this gym because I love it so much. I haven’t found a better gym...
Read moreAn ok gym to workout, but the staff is extremely unfriendly. In particular, the Asian woman who works the front desk. I've never seen a more miserable person work a front desk. I can understand someone having a bad day once in a while, but she has had the same miserable, rude disposition for the several months I was a member. The owner is very cool. He needs to hire better staff who know how to work with the public. Also, too many people with "main character syndrome" at this place. This is supposed to be a gym where people workout, not a filming studio. I'm so blessed to be able to get my workouts in at home and not have to deal with this gym's toxic...
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