Kaiser Permanente Woodland Hills Medical Center — Local services in Los Angeles

This review is about how horrendous the handicap parking is outside, right in front of the hospital. One star. If I can give them zero stars, I would.

What a horrific and atrocious waste of space. Someone on that design team wanted the parking lot to look pretty.. but not be functional?

Oh my god, people are there because of an emergency, or because of a doctor's appointment. Who cares about having a 15 ft wide by 200 foot long planter box in the middle of the parking lot? That's at least 20 MORE cars that could have parked there.

And then don't even get me started on how the walkways take up room where they're not supposed to, but then where there is supposed to be a walkway, there isn't one.

Seriously Kaiser?!?!

I get it, maybe there is supposed to be a little bit of landscaping. Periodic tree here and there. But the fact that you're wasting Thousands of square feet of space that should be designated as parking spaces is just baffling.

You want to go one level higher of the lack of intelligence of Designing this parking lot in relation to the Drop Off area?

The drop off area, only allows for about five cars at a time to drop patients off in the direction of the medical offices. And everyone's appointment usually starts on the hour every hour. So how do you expect 50+ cars to drop off patients, when there's only room for five cars to do so?

In front of the emergency drop off, there's only space for about two cars, maybe three if you're lucky.

But if you look at an overhead map of the area, you'll see that directly east of the emergency room and medical offices, there's about a 20 ft wide cement section by at least 150 - 200 ft long where they could have set up an open area for emergency drop off, making it easier for people to just drop off and move forward.

You know, if you would just redo your entire parking lot right in front of the emergency room & medical offices, then you would have at least room for 30- 40 MORE cars to park there.

Inside the parking structure, there is a long walkway from the north to the south. The problem is that it is hidden from you. And no one wants to take the stairs or wait for an elevator to get to it.

Oh wait, I guess you can't expect people to walk right outside the parking structure, because there is no sidewalk there. Again, another 200 ft of planter boxes that don't need to be there. This is the place where you could have put another pedestrian walkway. After parking their cars, people are walking where the cars are trying to go to the drop off area. Because they don't want to wait for an elevator to get to the floor where the walkway is inside the parking structure.

Do you understand that people don't want to walk where You want them to walk. They want the shortest quickest way from point A to point B, especially when they need to get back to the emergency room, medical offices, and back to the front of the hospital where they just spent a gross & excessive amount of time in a near war zone like environment trying to drop off the person that they had to drop off.

A recent thing, and yet one more level of stupidity is the whole idea of trying to put a farmer's market where people are trying to bring their loved ones to Medical offices, let alone dropping someone off in case of a medical emergency.

Thursday's there is a farmers market right at the front entrance to both the hospital and also to the medical offices. So now you're competing with people who are trying to go to the farmers market, while having to drop off someone for an emergency, or taking someone to a doctor's appointment.

WHY!? Why would you do that?

Put your Farmers Market at the furthest Northern end INSIDE the parking structure that nobody uses anyway, because it's too inaccessible, and too hard & too far to walk to get to the front of the hospital, the emergency room, and the medical offices.

Yes this review is a satire, and also sarcastic. But it is the brutal and blunt truth that Kaiser needs to take into consideration next time they decide to design something so simple as a...

The LACTATION CONSULTANTS need to be educated as to what the word "lactation" really means. The entire time my daughter and her husband were in the hospital, they were bullied into supplementing with bottles and formula. The baby was given a bottle of formula right after the circumcision for the stated reason that "the doctors wanted to see how much he could drink." !! The "lactation" consultant expressed anger that my daughter chose to wait 1 day on taking a medicine that the er doctor prescribed after doing many tests , some very painful, with no definite results, to see if lack of sleep was the cause,(which it was!) Heaven forbid a breastfeeding mom be cautious about what goes into her body which is feeding her baby. The LA told her that she" should have taken the medicine just because the doctor told her to." Wow! What century are we living in? These first time parents went to the hospital everyday from the time they brought the baby home. Mom had no rest, dad had no rest, and all of that time was spent driving to and from hospital, sitting in appointments where they were bullied and run over by those in charge. They were told one day that if they didn't get the billirubin numbers down, that baby was going into the NICU, sent home with a biliblanket, told to use it 24/7 and told to supplement with bottles with less than 20 hours to complete the task. ( That was after a grueling 5 hour beat down session by staff that was supposed to be 2 hours, without anything but snacks to eat.) They were a mess when they got home, which we had to fix first, so that she could get busy nursing! (Btw with nursing and sunlight, baby's numbers came down beautifully.) I'm not saying that you shouldnt be concerned about the jaundice, but the way it was done was horrible.

Many of the instructions they were given were inconsistent from one "professional" to the next. Eat before circumcision, dont eat, eat, you shouldnt have eaten, now your baby could die during it. Dress the baby like it's winter, what are you doing?, dress this baby like it's summer! and blame parents for all misunderstandings. That was the day we said we weren't going back to that hospital, cancelled all appointments, and contacted Kaiser to see local pediatrician. Thank you to him!

I gave this hospital 1 star because my beautiful grandchild was born there.

Please please please educate your staff in how to care for all kinds of people who can have different choices. If I had been allowed in I could have advocated for my children. But I couldn't go in because of covid, so they were sitting ducks. Would they have been treated differently if an older experienced mom of 5 was present? I think they would have. Come on! We fear going back to this hospital and have lost all trust in it. It shouldnt...

I’ve been a Kaiser member since I was a child, and I had my firstborn at Kaiser as well. Recently, I gave birth to my baby girl at Kaiser Woodland Hills, and I just have to say—my experience here has been absolutely wonderful. Out of all the Kaiser facilities I’ve been to, Woodland Hills has been my favorite by far. From start to finish, the care I received was top-notch. My OB/GYN, Dr. Jacob Wilson, was amazing. He’s a male OB/GYN, very chill yet incredibly professional. He’s easy to talk to and always straightforward, especially when it comes to addressing your concerns. I had a high-risk pregnancy, and he consistently made sure to listen and review everything thoroughly. I was seeing him twice a month and then weekly during my third trimester to ensure everything was on track. I was diagnosed with gestational diabetes, and there were moments when I felt like I wasn’t doing enough. But Dr. Wilson always reassured me that my efforts were being recognized and that I was doing well—and that truly meant a lot to me. Unfortunately, during my last trimester, my blood pressure started to rise during my visits. After several trips to Labor & Delivery, during my fourth visit at 37 weeks, my blood pressure was still high. Thankfully, Dr. Wilson was the on-call doctor at the time. He decided to move forward with an early C-section due to signs of possible pre-eclampsia. I was so relieved that he was the one there that day, he already knew my entire pregnancy journey, which made everything feel so much more reassuring. The entire Labor & Delivery team was fantastic. From the nurses to the anesthesiologist, Dr. Fisher, and of course, Dr. Wilson. They all did an amazing job, and our baby girl was delivered safely. Our Labor & Delivery experience was truly great. Every nurse we met from day one was kind, professional, and made us feel so comfortable. A special shoutout to Melissa, the director of the department, for leading such an incredible team! Mother & Baby Care was equally exceptional. The nurses took such great care of both me and my baby. A week after delivery, I was re-admitted for pre/post-eclampsia, and once again, the nurses went above and beyond. Leah Mount was one of my favorites ,she was full of energy and compassion. Tiffany Lee was also amazing,so supportive and understanding during a very emotional time for me. She made me feel truly heard, and that made a big difference in my recovery. Overall, I would rate our experience a solid 9/10, and I will definitely continue to stay with Kaiser Woodland Hills. Thank you so much to all the wonderful staff who helped us during such an important time in our lives. We’re...