Have been at this store 3 times since moving to Loveland. I liked he wrote it down the book and said he would check on it. Bought a couple of a different brand at that time, Like the other brands still hadn't heard an answer on the 1st brand. Went back in to by last 2 bottles of the 2nd brand I liked. Told them they were out of it now and the please order more and I ask about the 1st brand again that I never heard anything on. The only thing out of their mouth is oh I don't know anything about that i told her but i don't know anything about it. So I walked out went down the road a quarter of a mile. They didn't have either brand but they immediately got on the phone and ordered 2 cases of both brands to have in their store for me tomorrow. I will never go back to house of spirits again. They dont Act at all like they want my business so I will go elsewhere. Their customer service is horrible. The same 2 young guys there every time.Go to World Beverage they act like they want your...
Read moreOld owners were very willing to help you find whatever you need and I would often call in to check on products. Today I called in and asked to check on a hard to find whiskey. Instead of telling me they simply do not carry or looking for it in their system. I was informed that "any allocations we recommend you come into the store." Even after informing the employee that I am handicapped he said its fine they will help me when I come in. What a weird way to respond to such a simple request. Unfortunately this was my old go to for liquor stores in Loveland North. I will be taking mine and my businesses...
Read more2 guys working around 9pm Saturday Feb 3rd tried to tell me they didn’t have ice when I just walked by the freezer and seen it outside the door. I’m slightly handicapped and they both saw me struggle carrying two cases of beer out the door and didn’t make an offer to help. The one guy looked down directly at my prosthetic leg braces and didn’t even offer to help. They were sitting on their butts at their desk. I went back in and said thank for your help and they sarcastically said “you’re welcome”. Lazy idiots. Had similar problems before. I can say I won’t ever shop...
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