Iāll admit, I was skeptical at first. No brick-and-mortar storefront had me anxious about whether I was making the right call. That anxiety vanished the moment Richy started troubleshooting. With just a brief description of my HP All-in-Oneās issues, he immediately zeroed in with expertise.
I didnāt realize appointments were the norm for him, that was on me for not doing my homework. Still, even catching him off guard, he didnāt turn me away, it was EOD Sunday. Instead, he took my computer in the same day and had already started diagnosing before I even left. From that point on, his communication was relentless in the best possible way, step-by-step text updates.
What really struck me was his authenticity. Reading his other reviews, you can instantly tell responses come from a place of true care for his business. No corporate copy-paste responses. Heās passionate, he doesnāt take nonsense from trolls, and it shows in the pride he takes in his work.
The results? Beyond expectation. My computer was back up and running by Monday, I opted to let him keep it longer for a much-needed RAM upgrade. I usually avoid upsells like the plague, but his recommendation made sense and delivered immediate value. The kicker? The price was more than fair, almost shockingly so, for the level of service provided.
Richy has earned my trust completely. From now on, heās my computer guy, and anyone who asks me for tech help is getting...
Ā Ā Ā Read moreCracked a Samsung S23 Ultra phone screen. Brought the phone in for a screen replacement. The repair ended up destroying my front camera, and it no longer works. This affects the entire camera system.
DO NOT COME HERE. I sent my phone into Samsung for warranty repair after this, and whatever this guy did, completely voided my warranty. The phone is basically beyond normal repair and Samsung quoted exactly $583.47 to repair the mistakes this guy made. I paid about 300 for him to repair my screen. How the hell do you walk out of a repair shop with double the cost to repair??
On top of that, after he had tried to replace the front camera a second time without it working, he then demanded I pay to repair it again. Hence why I brought it to Samsung, and found the damage done. Unless this gets rectified, I will keep this post up. I've been without my phone for about a month and I'm down over $900 over a screen...
Ā Ā Ā Read moreHonestly, I was pretty upset when I had arrived about my laptops sound not working. I had it in my mind that I was going to have to replace the speakers on my laptop and or buy an new computer. But Quickly, he knew exactly what was wrong with my computer unfortunately the driver for my sound had been removed during an update.( something that is common among my type of computer) he also added a Paid Anti-virus ( for free for me) for a year definitely and unexpected but greatly appreciated surprise. I was also pretty surprised how fast he got it taken care of for me I dropped it off on a Thursday evening and he had it ready for me the next day around noon just in time for me to have my laptop for work. It was nice not to have to go without it. The owner was also so personable and really helpful. In the future i will definitely be going back its nice to have a trust worthy shop and the price...
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