Precious Treasures — Local services in Lynnwood

I’m pretty sure this may be my first Google review, but after my experience, I would like to make a review to deter people from purchasing from this store (or even going in). I, along with many of my friends, have been in before at separate times; yet we all have a similar experience. There are signs everywhere that tell you not to steal, which is fine, totally understandable. However, they are everywhere and I mean EVERYWHERE. Clearly they do not trust any customer. But fine, I get it, people steal and it’s an issues. However, when I walked in (only carrying a small purse), the sales lady followed me around and eyed me. I felt like a criminal. Then, at one point, I found some earrings I liked and went over to a mirror and held them up to my ear (they were still on the paper) and that same sales lady yelled at me from across the store, “mam, you cannot try those on!” I was mortified as all the other customers turned their heads. The sales woman swiftly walked over and tried to grab the earrings out of my hand (which again, had not been removed from the paper). After that, she continued to follow me even closer. I eventually left pretty upset. A few weeks later, my mom and I were in the mall and she wanted to go inside to see the crystals. I told her about my experience and that I don’t want to go, but she insisted, saying that the sales lady must have been having a bad day last time I went. The same sales lady was there and again, started to follow, but this time it was my mom. My mom asked a question about a crystal and the sales lady rolled her eyes and told my mom it’s an easy google search. Extremely unfriendly and rude, yet again. I probably know around 5 friends/family members who have walked in the store at some point, planning on buying something, and ended up leaving because of the hostile environment. In addition, I have noticed that my brown friends were extra scrutinized, and after seeing some other reviews, seems as if they hire sales associates who are racist. Don’t buy anything in here, as you will be financially supporting a terrible, racist store who does not put the customer first, let alone respect them. There are tons of other stores that sell similar items for even cheaper. Such a shame. Clearly most people feel the same way time and time again, yet they have done anything about it. Honestly, pretty disgusting behavior. Hoping this place moves soon so a store that is welcoming...

My brother has been a regular at this store, and wanted to bring me along to show me where he gets his bracelets from. We went earlier and talked with a friendly employee. After eating and going back hoping for the same vibe, turns out a different employee was there and made us feel dumb for asking questions about the bracelet he had bought earlier. Examples such as ".. Um..you can google that yk," with a very rude tone. He then asked about a book that has info on crystals, and she just flat out said the price, "14.95" with a monotone voice. After handing it over, he felt it was necessary to even ask if it was free and okay to look, and read through it. This was the environment she was creating. He then asked about Tiger Iron and asked if they had any, and she just barely lifted her arm and points her finger to her left and said "where the crystals are." then he asked "but where?" implying that he would've liked to be shown but this employee didn't budge and said "do you see the stands over there." Again, felt foolish. After having trouble finding it right away because there is so much to look at, she then walked up to the crystals and finally said "here." I also noticed her staring at the other customers in a protective and suspicious way as if we were going to rob the place. I understand that the store is expensive and so she is just being precautious, but as customers it can feel a bit off. This employee was a woman who was older, had light brown skin and dark hair. I want to describe her because everyone else who works there has been nothing but kind and friendly. We loved going there though after reading the other comments who've had similar experiences, we just felt it was...

This store is so unwelcoming and overpriced. I have never posted a review but my experience upset me to the point that I am. From the second I walked in I could tell I was being watched by an unwelcoming older lady with dark hair that was tied up. The younger blonde woman who was behind the jewelry has been nice before (but I’ve seen her falsely accuse kids of stealing jewelry!), and the older lady was watching me the entire time with a frown, which is so uncomfortable. When I tried smiling at her she seemed judgmental and kept looking at me with a frown. Crystal stores should have good energy, if anything at all. The best part is I am a paying customer and I even WORK in the mall!!! Ridiculous. I went here on my break and was so disappointed and left after less that 10 minutes. When I asked the older lady a question she seemed annoyed and treated me like I was dumb and should have “looked harder” or something. As someone who literally works in the mall that’s basic customer service. I get that a crystal store is a hot spot for theft but that’s not every paying customers problem right when they walk through the door! I felt judged the entire time and obviously they have a problem with profiling and treating people poorly from looking at the other...