Fantastic Sams Cut & Color — Local services in Lytle

Update 3/15...I was contacted by the owner who was very pleasant and wanted to make things right. I was seen at a different location in Castroville today and was taken care of. They were wonderful and I am very pleased with the outcome. The colorist was awesome!!! Thank you!!

Being a military wife, I usually can't stick with 1 salon that I really like due to moving around. I found this place next to where I grocery shop and the reviews seemed good so I thought I'd try it.. HUGE mistake on my part. I had an appt for hair coloring with their "so called" color expert. I had wanted 2 different colors (paid extra) in a block coloring technique and recieved nothing of that sort. I did state to her that I'm pretty easy with the color but I wanted 2 that would contrast and you can see the difference. She picked 2 and colored my hair, trimmed it, and then blew dry out (I have very curly hair and usually hard to see the contrast). When she was blow drying it out I made the statement that I see no contrast/difference in the 2 colors. Her response was "bc of my previous highlight the color didn't take". That is not my fault... YOU ARE SUPPOSED TO BE THE COLOR EXPERT and SHOULD KNOW what to do to make up for it. I am now going to another place tomorrow to have it corrected and pay more money for their mistake. I DO NOT recommend them at all for coloring. Wasted...

I went here to get highlights and a cut for my graduation. All was well and very communicative with Amanda up until the cut. First of all she cut my hair with no cape leaving my entire body from head to toe covered in hair. Second of all as she cut I tried talking to her about how I want my style. A shag. I asked her to cut bangs into my hair but she would not style the bangs in the front. She continued to push my hair to the sides and continue cutting shorter and shorter. I’m fine with short hair but I was not fine with how she was styling this. She thinned the longest parts of my hair leaving basically a few strands for my ends. I came in in with very thick hair and lost all thickness from this cut. The top of my head looks like a bowl cut and I feel no volume whatsoever. As well the toner she put in my hair was said to give caramel notes but she chose a too dark color that she never showed me at all and completely washed away my highlights that I loved that she did originally. I spent 5 hours in that chair to come out with simple brown hair and looking like Austin powers. Will never come again. I tried talking to her after the appointment and she offered no reassurance other than to pay for more sessions with her. It has been a week since this incident and everyday I cry cus I...

I topically take my kids to a kid dedicated hair salons. Not because kids hear is any different but because the professionals and quality is. This place was horrible. Unprofessional and unable to handle a kids cut. I requested them not to use the clippers on my 3yo son several times prior to starting because they scare him, and that what the first thing the lady started with. My son freaked and became up set and would not stay still of the lady. Another stylist came over stating she didnt understand his proplem the clippers had a gard on them and wasnt herting him. She then said if he wasnt going to let are stylist use the clippers that basically we would have to leave. She then continued to expressing her feelings by saying I must have been forcing my son to have this done against his will and that he has rights. I was dumbfounded!!! Embarrassed!! Then shocked when they said I still had to pay for the service. I paid left and will never step foot in this place again!! I recommend that no...