Burger King — Restaurant in Lytle

Play made an online order. And when I got to the restaurant I was unable to order at the speaker. Because it had been broken and requested that I went up to the second window. When I went up to the second window, they informed me that several items they did not have. And we’re trying to replace it with just one item which was fries. So instead of giving my son, his nuggets, fries and mozzarella sticks like he wanted. They just wanted to give me three large fries. The young man at the window was very sweet and was going to try and sweeten the deal with desserts. But my son was not going to eat just fries for dinner. When I asked if my order could be refunded, their policy is not to refund online orders. Instead, they can only offer a five dollar coupon. I believe this is the worst business practice I have ever heard of. I have never had an app nor have I ever ordered from a restaurant that could not give me my money back. But could only offer me a five dollar coupon. Yes I use some of my points from my app. But that does not mean those can’t at the very least also be returned to me. This was a very bad experience, and the manager was extremely rude when I asked for a refund....

Andrea is a very rude person she microwaved the hell out of my kids burgers and mines and we burned our mouth with the hot lettuce, tomato and onions and she laughed.

IF YOU CAN’T TAKE AN ORDER AND HAVE DEFAULTED TO WORK IN FAST FOOD GET YOUR ACT TOGETHER COME ON PEOPLE!! EVEN KIDS CAN MAKE AN ORDER OF FOOD CORRECT! WOW LOOK AT ALL THE BAD REVIEWS! HOW HARD IS IT TO TAKE AN ORDER?

NOW LIZ IS VERY NICE SHES THE GM TERRANCE AND DAISY ARE SUPER SWEET I LOVE THEIR GOOD ATTITUDE. THEY ARE SO PROFESSIONAL I LOVE THEM! I always look forward to seeing Terrance smile and happy uplifting attitude!! I hope they find someone to replace Andrea though and maybe someone to work faster in the kitchen to get orders out faster but accurate please. And I hope the receipt machine and drink machine will be fixed asap many of us regulars have seen the drink machine and receipt machine not working for a while now. Sadly. I love the drink machine when it works because you can mix all these drink flavors....

Went with a friend. I ordered the Five Dollar meal deal. Bacon cheeseburger, 4 piece nuggets, small fries and small drink. For five dollars and nine cents. It wasn't such a bad deal. One negative was the meat patty. It seemed it was premade and over heated one too many times. Other than that, everything else was good. The fries were fresh. The chicken nuggets were good and the entire meal was filling. The day I went their soda machine in the dining area was broken. But we were able to get any style of drink from the drive thru area. Next time I go I won't be ordering the Bacon cheeseburger. Only because I wasn't impressed with the good portions of bacon. The slices were on the thin side and the patty was over cooked on the edges. Nuggets were good sized, seasoned well. They had a good taste to them. The fries were hot, lightly salted and fresh tasting. I was pleased with the portions of my order and was very surprised how filling it was. I did get more of my...