First time I tried to return something the guy said he couldn't do it because I didn't have a receipt. The next time I had to return something he told me they just don't do returns at all.
For weeks they told me they didn't have coils in for my particular vape (Caliburn) but that they would get them in soon.. two months passed without them having them in stock until I come in one day and they tell me they aren't going to sell them anymore and they can't even get anymore from the manufacturer.
I've been charged different prices for the same vape liquid when noobs are working and don't know how much to discount for buying multiple bottles. I've also been sold the wrong type of pods for my vape and told they won't exchange them.
The one guy that works there was always apathetic and unhelpful, doesn't seem like he even likes his job or wants to be there. After they stopped carrying the device I used to use, I bought a new one that I was told could be used with freebase nicotine as well as salts. When I switched to free base nicotine, it started tearing up holes in my mouth and burning my mouth. I have since quit vaping and I don't trust a word...
   Read moreA great place and friendly staff but they lost a few points for a) being above average on their prices and b) lack of variety. While at first it looks like they have a lot of juices it's really not that many compared to a lot of the other shops that I've been to.
Their products seems limited as well, but it appeared that that did carry those that are the most popular, so while they might not have a large quantity they did have a great quality of products and juices.
The sales clerk was extremely nice and helpful and welcoming. The ambiance was wonderful with a nice lounge area for skittle and relaxing. A build area with tools and elegant displays.
Overall a good shop and a nice place to...
   Read moreI bought a vape and did not try it before I left and it did not work when i got home and tried it. I reached out and explained that to them and they said the best they can do for me is offer me 20% to buy another one! When I was purchasing they kept trying to give me a display item that everyone touched on especially during covid that’s extremely unsanitary! Overall Horrible experience with this store I’m never going back again and I hope nobody else trusts a...
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