Talbots — Local services in Maple Grove

We wemt into the store to exchange 2 items that I had purchased online and received 2 days earlier. Both items were too big, I wanted to shop and exchange them . Lena was incredibly rude, unprofessional and disrespectful, other customers could here her in the store. She said both items were final sale and I couldn't exchange them I was stuck with them, I didn't realize they were final sale items which is on me however no one should be treated unprofessional, she was rude the minute we walked into the store, she wasn't on the sales floor, she was in the back, she never greeted us. Horrible experience, I would not shop there if she us working. Extremely poor customer service and terribly rude. I understand if they can't be exchanged however no one deserves that type...

The clothing is mostly decent quality. This location is small, and they do not carry much. They're often out of more common sizes. The staff are standoffish and appear as if they'd rather be some place else.

Two stars because the clothing is of respectable quality. This store needs a serious makeover with its employees. They're mostly older ladies with attitude.

I paid with cash, and the lady was so flustered, she could barely figure out how to...

I went into the Maple Grove location to exchange a garment. The manager Leanne originally was very sarcastic, questioned my integrity, and overall was very rude. She was incredibly hostile, , hard to reason with and showed such poor customer service. She was not willing to listen, and as she got frustrated, her hand up as if telling me to back off. I will never be doing business at that location or any...