CLT Furniture — Local services in Matthews

If you're on a quest for an extraordinary furniture shopping experience that transcends the ordinary, look no further than CLT Furniture in Matthews! Prepare to be enchanted as they whisk you away from the usual "just another potential customer" feeling and embrace you like family.

Upon stepping into CLT Furniture, my wife and I were immediately captivated by the warmth and genuine care exuded by the team. As my wife is Latina, the fact that they spoke Spanish was an unexpected delight that instantly made her feel at home, sparking a sense of connection.

Unlike the typical sales-focused encounters we had experienced elsewhere, we were pleasantly surprised when Daniel and the store owner, Dena (De-nay), greeted us with smiles and gave us ample space to explore at our own pace. However, they were always readily available whenever we had questions or sought guidance.

One thing that set CLT Furniture apart from the rest was their impeccable customer service. Dena took the time to inquire about our home, ensuring that we found the perfect pieces to complement our space. His dedication to finding the right fit for us, rather than just pushing a sale, left a profound impression.

Speaking of pricing, we couldn't believe our luck! The pricing was remarkably fair, and Dena made sure we were well-informed about all the payment options, even offering financing opportunities. It was evident that their goal was to make the entire process easy and stress-free.

Surrounded by an array of options, we had a "why wouldn't I do business here" moment rather than the usual doubt. Dena's willingness to accommodate any requests from the catalogues only heightened our confidence that they could fulfill our desires promptly.

In the end, we fell head over heels for a stunning couch and loveseat displayed in the showroom. Making the decision was a breeze, thanks to Dena's patient guidance and reassurance that we were making the best choice for our home.

The icing on the cake was the exceptional follow-up service. Sharon, Dena's wife, diligently kept us informed about the delivery time, which happened just as promised. On the day of delivery, Dena and Daniel arrived promptly, completing the experience with a sense of reliability and care.

If there were 1000 stars to give, CLT Furniture would undoubtedly receive them all! Moving to Charlotte from Ecuador, we require numerous pieces of furniture, and without a doubt, every single purchase will be made from CLT Furniture. Their unparalleled dedication to customer satisfaction and treating us like cherished family members make them a rare gem in the sea of furniture stores.

If you're ready to bid farewell to mediocre furniture shopping experiences, CLT Furniture awaits to embrace you with open arms. Say goodbye to "just another customer" status and prepare to become a part of their extended family. Visit CLT Furniture today, and experience the oasis of furniture shopping you've been...

Heard about this place from a friend. I was skeptical. But staff made very comfortable. In my buying process. Offering finance options and everything I didn’t feel pressured to buy. I felt more like i was dealing with a friend. I did order two beds and mattresses. Im 500+lbs and i am so happy with my bed no pain getting up and sleeping all night my daughter loves her bed it looks like a throne very high headboard and...

I just purchased a sofa/loveseat/ottoman set & I love it! The owner is friendly, helpful, and has very fair prices & really nice furniture. I liked my sofa/loveseat/ottoman set so much that I returned and bought a sleigh bed with mattress & boxsprings - all for an affordable price. Excellent service and provides speedy delivery. I highly recommend that the next time you are in need of new furniture, you need to go to...