Have shopped for many years at this store. Great quality and cute designs. Never had an issue until this time. I patiently waited to purchase my items while the cashier was waiting on another customer. He never told me he would be with me in a few minutes. After waiting about 10-12 min, I asked him nicely if I could pay for my items. He came to the register and I said I was sorry for interrupting. He responded by saying" they were buying more than 2 bars of soap". I was so startled I didn't know how to respond. I nicety said that I thought all sales were important. Later, after I left the store, when I had thought about his demeanor with me, I went back to discuss it with him. I did not raise my voice but told him I thought it was rude to talk with a customer like that. He said it was my opinion. I continued to ask him why he said that to me and he said he was calling security on me for harassing him. I was shocked and told him I would never shop there again and would tell all I knew to do the same. I also told him I though Hawaii was all about kindness and the aloha spirit. Very disappointed in his entire demeanor with me....
Read moreI recently had a fantastic experience with 808 Clothing, and I couldn’t be more impressed with their customer service. I had purchased a hat that unfortunately wasn’t quite comfortable—it was irritating my ears. I reached out to their team, and Renee was absolutely wonderful. She not only responded promptly but also made the process so easy by replacing my hat with a new one.
What truly sets 808 Clothing apart is the personal touch they add to every order. Along with my new hat, I received a thoughtful thank you note and a cool 808 Clothing logo sticker. It’s these small details that make a huge difference and show they genuinely care about their customers.
I truly appreciate how they went above and beyond to ensure I was completely satisfied with my purchase. It’s rare to find such thoughtful and responsive service, and 808 Clothing definitely earned my loyalty. Mahalo, Renee, for making my shopping experience such a positive...
Read moreGreat shirt and great service! I bought a long sleeved sun shirt from 808 at the Maui Swap Meet and loved it. It looked great and fit me perfectly, unlike most long sleeves, which tend to be too short for my lanky arms. After I got back from the Swap Meet I realized that I had lost my glasses, so I texted the number I found for 808 on their site. They texted right back with a picture of my glasses! And they even brought them to their Kihei location for me to pick up the next day instead of me having to race back to the Swap Meet before they closed. So they not only saved me from having to replace my glasses, they also saved me a one hour round trip drive to...
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